EnableX, a Communication Platform as a Service (CPaaS) provider, is disrupting the Indian market by allowing application developers, enterprises and service providers to quickly and easily embed high-quality real-time communications into any website, mobile or native application. The firm’s founder, Pankaj Gupta, tells us how the firm’s BCP have helped it easily transition its employees to a work from home scenario
As a technology company, physical proximity is not really a critical factor to our work. We have always had in place, policies that allow the option of flexible hours, work-from-home, etc. Because of this, we have had some basic Business Continuity Planning (BCP) established even before the crisis started, which helped us easily transition to Work-From-Home (WFH). As a result of this, we already had in place VPN Server & tested connectivity for secure access for every employee. We have also issued laptops which are fully equipped to help employees carry out their functions from home or any remote location. Besides, we also provided them with wi-fi dongles in case they did not have good connectivity at home.