Unlocking Efficiency: AI Chatbot Use Cases for Streamlined Customer Support

Explore EnableX Dialogs Use Cases

Your comprehensive Customer Engagement Platform for Sales & Marketing, Customer Service and Engagements

Enhance engagement, optimize conversions, and gather essential customer insights.

Leverage personalized messaging to upsell your products and services and foster expansion.

Sustain customer engagement and foster repeat business to ensure long-term loyalty and satisfaction.

Customer Acquisition

Generate leads

Convert visitors to leads and get first level of information to them about your products helping you to close the order by 40%
Leads seamlessly captured in your CRM with ready integrations available, reducing hassle of Account creation by Sales.

Appointment Scheduling

Automate Schedule appointments, Appointment reminders and change of appointment notifications.
Pre booking of follow up appointments and offering video consulting made easy

Event invitations

Organize events more efficiently by automating invitations and managing RSVPs, sharing Venue pin location to automating notification of customer arrival to event.
Quick registration at event by simple scanning of a QR code

Engagement & Growth

Personalized offers

Automate personalized promotional offers to your customer on their anniversary to encourage repeat orders.
Dynamically select target customers based on age, gender, past purchases, anniversary dates and much more.

New Product Launch

Showcase new products launched to customers and cross sell products to existing customers based on past product purchases and interests.
Online Product warranty registration and quick first time installation video support

Automate Sales support

Never miss sales opportunity and let BOT drive your front-line Sales support
Pitch videos and content shared using the AI capabilities by linking the right knowledge bank to train the BOT.

Supercharge Operations

Solve customer queries at scale

Offer 24x7 support and your capability to scale customer queries with BOT even during peak hours.
With seamless integration to your ticketing system, share the ticket numbers and resolution time instantaneously.

Satisfaction Surveys

Know your CSAT score by capturing satisfaction surveys and take customer feedback to enhance your offering
Loopback with the actions taken on the feedback provided.

Engage customers on their preferred channel

Transfer to live agents over customers preferred choice of channel (Video, Voice or Text)
With mix of BOT and Video Agent capability, you can offer technical support from the back office and resolve the customer complaints online.