ease of care
reach to patients
time and cost
77% report a high level of patient satisfaction with virtual care.
Source: Deloitte Insights
The HIPAA-compliant platform ensures that sensitive data is protected against data exposure.
Message and media files transmitted among patients, doctors, and healthcare professionals are encrypted end-to-end.
Calls and chats are recorded, logged and stored. This helps in risk and liability management and improves future communication and treatments for both doctors and patients.
Connecting patients, doctors, healthcare professionals, caregivers and family members with engaging in-app communications.
Customers/patients can gain access to certified personal trainers for nutrition or fitness coaching via live video, making it simple and convenient to stay healthy.
Patients and caregivers can receive support and encouragement from peers or specialists from the comfort and privacy of their own homes.
Mental health patients can join therapy groups from any device, reducing the stress of meeting other patients and doctors in person. Going through therapy at the comfort of their homes helps to keep them engaged and reduce dropouts.
Connect patients and doctors around the world securely and in real-time. Patients can message or video chat with doctors to discuss health issues and get a diagnosis. All conversations are recorded for risk and liability management.
Emergency responders and doctors can share medical records such as X-rays and MRI scans and consult other specialists anywhere in the world in real-time for help to diagnose patients.
Follow up with patients for any queries, provide medical device training or schedule the diagnostic process through live chat. All communications are recorded for risk and liability management.
Notify patients of their medical schedules, upcoming doctor appointments, drug updates, and more via SMS or directly within your healthcare application.
Monitor the health and welfare of patients through IoT tracking devices. Track children or elderly with dementia or heart issues and send emergency alerts via SMS to caregivers, helpers and first responders for immediate assistance.
Here is an example of how AI and Real-time communications relieve the healthcare burden and improve patient experience.
The combination of AI and real-time communications is changing the face of healthcare with faster diagnoses and better patient experience. For example, AI-powered video conversation can be used to detect signs of abnormalities in speech patterns, and retina, facial and body movements.
Build powerful voice products and engaging in-app voice experiences with the easy-to-use Voice API and Client SDK.
Embed video call directly into your healthcare website or mobile applications with live video API & Client SDKs.
Add SMS and in-app chat, into your Telehealth App Messages with API and Client SDK.
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