Best Whatsapp Business API Provider

WhatsApp Business Platform

Reach Your Customers Directly With EnableX WhatsApp for Business API

Build a direct communication channel to promote products, drive sales and offer customer support

Features

That Boost Your Business Productivity

Enhance Connectivity With Customers

customer engagement

Enhanced customer engagement

Interact with customers in real-time using WhatsApp API to address queries and complaints promptly. Strengthen engagement and loyalty through personalized messages, nurturing relationships with your audience.

customer service

Improved customer service

Leverage the WhatsApp API for 24/7 customer support and real-time updates, ensuring prompt responses to queries and delivering order updates, enhancing customer engagement.

increase sale

Increased sales

Use WhatsApp API for Business to send targeted offers and discounts to customers, which can increase conversion rates.

cost-effective Marketing

Cost-effective marketing

WhatsApp API for Business, as a medium, offers a cost-effective way for you to reach your customers.

Use Cases Across Industires

Streamline Connections Across
Industries with Ease

A Fast, Simple Way To Connect and Reap Benefits

customer support

Customer Support

Provide customer support by answering customer queries, resolving issues, and providing information about products and services

order tracking

Order Tracking

Customers can use WhatsApp to track their orders in real-time by receiving updates on their order status, delivery times, and tracking information.

Appointment Booking

Appointment Booking

Allow customers to book appointments for services such as salon appointments, healthcare services, and consultations.

benfits
Feedback

Feedback and Reviews

Use WhatsApp API for Business to collect feedback and reviews from customers, which can be used to improve your products and services.

Payment reminder

Payment Reminders

Send payment reminders to customers who have overdue payments, reducing the risk of default.

Internal Communication

Internal Communication

Switch to WhatsApp API for Business for internal communication, to connect with employees, share company news, and coordinate work schedules.

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Frequently Asked Questions (FAQs)
FAQS

What is a WhatsApp Business API?

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WhatsApp Business API is a platform to help businesses receive, and respond to messages, and reach customers on a large scale. The WhatsApp API is designed for medium to large businesses that want to use WhatsApp with multiple users. One of its advantages is to automate business and customer communications with automatic replies, chatbot, and interactive messages. WhatsApp Business API also helps businesses to create personalized communication flows according to the needs of their customers and increase customer engagement via WhatsApp.

How do I get access to WhatsApp API?

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If you want to get access to the WhatsApp API through EnableX, you need to create a WhatsApp Project and Business Account, and then set up a Webhook URL. Once you've done that, you can use the Programmable WhatsApp Business API to send and receive messages with different types of content. If you're interested in getting started, please contact us.

What is the difference between WhatsApp Business API and WhatsApp Business App?

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WhatsApp Business API is an interface for businesses to communicate with customers using their own software systems, while WhatsApp Business App is a mobile app for small business owners to manage customer conversations on their mobile devices.

The difference is that WhatsApp Business API is ideal for larger businesses with high messaging volume and automation needs. You can sign up for WhatsApp Business API by contacting EnableX here.

How can I use WhatsApp Business APIs?

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To use the WhatsApp Business API, you can create an account on EnableX and follow the instructions. Once you have been approved, you will receive app credentials which will allow you to access the API and start building your own WhatsApp for business messaging system.

How do I get WhatsApp API?

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WhatsApp Business API is not directly available to individual businesses or developers. Instead, businesses need to work with a WhatsApp Business Solution Provider (BSP) or Independent Software Vendor (ISV) like EnableX to get access to the API. WhatsApp does not handle individual end customers, so going through a BSP is necessary to use the API.

Is WhatsApp Business API free?

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No, WhatsApp Business API is not free. Businesses need to pay for every message sent through the API. The cost varies depending on the country and message type. If you want to check the pricing for WhatsApp for Business API, click here.

How to verify and get green tick on WhatsApp business API account?

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To get a green tick on your WhatsApp Business API account, you need to go through a verification process. The verification process involves submitting your business information, such as your business name, address, and phone number, to WhatsApp for review. Once your information is verified, WhatsApp will grant you access to their API and provide you with a green tick that signifies your account has been verified.

What is the onboarding procedure for WhatsApp Business?

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Before you can begin using WhatsApp for business communication, you must first undergo the official approval process by WhatsApp. The WhatsApp team will evaluate your request based on their Business Policy and Commerce Policy.

After approval, you can proceed with the onboarding process, which includes creating a business profile, verifying your account, integrating the WhatsApp Business API, and adhering to WhatsApp's guidelines for business use.

What requirements does a business need to meet to be approved for WhatsApp?

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To be approved for WhatsApp, a business must comply with the WhatsApp Business Solution Terms, the WhatsApp Business Solution Policy, and the Commerce Policy. During the approval process, WhatsApp will consider the business and use case to ensure they align with the guidelines outlined in these policies.

By signing up with a provider like EnableX, you can easily get verified by submitting the right documents.

What types of messages can I send using WhatsApp Business API?

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Messages serve as the fundamental means of communication on WhatsApp, with customers or other users sending incoming messages and businesses sending outgoing ones. These messages can encompass diverse content types, including text, media, location, contact, and interactive elements.

What are Business Initiated Conversation (BIC) and User Initiated Conversation (UIC) in WhatsApp?

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A conversation on WhatsApp refers to the exchange of messages between the business and an end-user within a 24-hour period. There are two types of conversations: Business Initiated Conversation (BIC) and User Initiated Conversation (UIC). A BIC is initiated by the business without receiving any message from the user in the last 24 hours, while a UIC is initiated by the user and requires a response from the business within 24 hours to be considered part of the conversation.

How can I switch to your solution if I'm currently utilizing another provider?

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This process involves migrating your phone number from the old BSP to a new WhatsApp Business Account (WABA) under the new BSP. Contact us to get started