EnableX Click2Call Solution

Seamless Phone Connectivity at Your Fingertips

Connect instantly, engage effortlessly, and optimize your business communication

When to Click

Best in Class Click to call solution:
Streamline, secure, and analyze your calls

Click-to-Call allows users to initiate phone calls with a simple click. By incorporating a click-to-call button directly on your website or application, you empower your customers to effortlessly connect with your business. Reduce manual dialling and cumbersome contact search. With Click-to-Call, easily bridge the gap between your digital presence and real-time conversations!

Benefits

Amplify your communication
Experience The Power Of Click-To-Call

Effortless call tracking

With Click-to-Call, every call is tracked automatically, providing you with comprehensive data on call duration, frequency, and outcomes. Monitor and optimize your call performance, identify trends, and make data-driven decisions to enhance customer satisfaction and business efficiency.

Protect privacy with number masking

Ensure privacy and security during phone interactions with Click-to-Call's number masking feature. Safeguard sensitive customer information by displaying masked phone numbers, maintaining confidentiality and building trust.

Integrate seamlessly with your CRM systems

Enhance your customer relationship management by integrating Click-to-Call with your CRM systems. Initiate calls directly from your customer profiles, enabling your team to make personalized and efficient connections.

Record and analyze conversations

Capture valuable insights and improve customer service by recording and analyzing calls made through Click-to-Call. Gain a deeper understanding of customer preferences, evaluate agent performance, and refine your communication strategies for better outcomes.

Use Cases

Discover the versatility and impact of
Click-to-Call in various industries

Industry	Use Case	How EnableX Click-to-Call Helps
E-commerce	Seamless voice support for complex order inquiries	Enable voice calls to support agents with automatic order context transfer, reducing customer effort and enhancing query resolution.
Fintech	Secure voice authentication and verification	Implement voice-based multi-factor authentication for enhanced security, leveraging voice biometrics and verification technologies.
Edtech	Real-time audio interactions for interactive learning	Facilitate live audio sessions between students and tutors, promoting real-time engagement, personalized guidance, and knowledge sharing.
Field Services	Dispatching and tracking field service requests	Enable instant voice communication and integration with field service management systems for efficient task assignment and real-time updates.
Telcos	Click-to-Call support for billing and account management	Integrate Click-to-Call functionality within customer portals to enable direct voice support for billing inquiries and account management.
Hospitality	Voice-based room service and guest assistance	Provide voice-enabled room service requests and instant guest assistance through seamless integration with hotel management systems.
Customer Support	Direct voice interaction for issue resolution	Facilitate voice calls between customers and support agents for personalized assistance, ensuring efficient problem resolution and satisfaction.
Startups	Click-to-Call sales and customer onboarding	Implement Click-to-Call for sales outreach, lead generation, and seamless customer onboarding experiences, accelerating business growth.
Travel	Voice support for travel bookings and itinerary changes	Enable voice calls for travel bookings, itinerary modifications, and personalized travel assistance, ensuring hassle-free travel experiences.
Real Estate	Direct voice communication for property inquiries and tours	Facilitate voice calls between potential buyers and agents, allowing immediate property inquiries, virtual tours, and personalized assistance.