WhatsApp is one of the most popular messaging apps in the world, connecting people across the globe. However, like any other platform, WhatsApp has rules and guidelines that users must adhere to. If you violate these rules, you could find yourself banned from the service. But don’t worry; getting banned on WhatsApp doesn’t mean the end of the world. In this blog, we’ll discuss the reasons why you might get banned on WhatsApp and what steps you can take if it happens to you.
Note: This blog is written for businesses who are using WhatsApp to send messages to customers. This advice doesn’t apply to individuals who may have been banned for WhatsApp for perhaps the same reasons.
Why Is My Business Getting Banned from WhatsApp?
WhatsApp has specific rules in place to ensure a safe and respectful environment for all users. Here are some common reasons why WhatsApp might ban your account:
- Spamming: Sending unsolicited or automated messages to a large number of people can result in a ban. WhatsApp takes spam seriously to protect its users from unwanted messages.
- Violating Community Standards: Sharing inappropriate content, including hate speech, explicit material, or threats, can lead to a ban. WhatsApp is committed to maintaining a respectful and safe community.
- Using Unofficial WhatsApp Versions: Using unofficial or modified versions/apps are third-party software whose security services are not regulated. Using such versions of WhatsApp can result in a ban. Stick to the official app from trusted sources.
- Excessive Blockings: If too many users report your account as spam or block you, WhatsApp may take action against your account.
- Suspected Fraudulent Activity: Unusual or suspicious behavior, such as using WhatsApp for scams or fraud, can lead to a ban.
What does getting banned on WhatsApp mean?
Quite simply, if your business can’t send messages to customers using WhatsApp Business, it has been banned. You may receive communications within the WhatsApp Business App, or notifications in your Meta Business Suite, with some reasons detailing why your business is banned.
While the differences may differ, the primary reason is that some business use a WhatsApp Blaster software to send messages to customers. Please note most WhatsApp Blaster software is not authorised by Meta, and a WhatsApp ban can mean both legal and reputational damage for your business.
What is a WhatsApp Blaster?
A WhatsApp blaster is a tool that allows you to send bulk messages to WhatsApp users. These blasters do not have a fixed number to send messages from, so your messages will be sent from a different and unknown number every time. This will make the customer mark your message as spam, since it violates their privacy, leading to a WhatsApp ban. These tools can be used to send marketing messages, promotional offers, or even spam.
Why is WhatsApp Blaster Not Recommended for Businesses?
- It’s against WhatsApp’s terms of service. WhatsApp’s terms of service prohibit users from using any third party apps to send bulk or unsolicited messages. If you are caught using a WhatsApp blaster, your account may be banned.
- It can damage your reputation. When you send bulk messages to WhatsApp users, you are likely to annoy them. This can damage your reputation and make them less likely to do business with you.
- It can be ineffective. WhatsApp users are more likely to ignore or delete bulk messages. This means that your messages are less likely to be seen and acted upon.
Using software that violates the terms of service, such as automated WhatsApp blasters, can lead to the suspension of your WhatsApp account. Maintaining a reliable communication channel with your customers is vital for businesses. To maximize your outreach and trustful relationships, it’s essential to follow up with WhatsApp’s policies and engage in responsible messaging practices.
When using tools like such WhatsApp blasters, you risk compromising the quality and effectiveness of your communication. WhatsApp’s strict policies are designed to safeguard user experience and privacy, so it’s in your best interest to use the platform responsibly to ensure your messages are well-received and your business maintains a positive reputation.
How can I send bulk WhatsApp messages without getting banned?
You can send bulk messages on WhatsApp legally by using a certified WhatsApp provider like EnableX. Here’s how to compare a WhatsApp Blaster with EnableX WhatsApp, a certified WhatsApp provider.
Difference between WhatsApp blasters and official WhatsApp Business API providers
|Features||WhatsApp Blaster Software||EnableX WhatsApp Business API|
|Official Authorization||WhatsApp Blasters do not have official authorization from WhatsApp. Using them for bulk messaging can potentially violate WhatsApp’s terms of service, leading to account suspension or other penalties||EnableX is officially certified by WhatsApp , ensuring our services comply with WhatsApp’s policies and guidelines.|
|WhatsApp Guidelines||Messages sent through WhatsApp Blasters may not always adhere to WhatsApp’s business messaging policies and guidelines. This can result in spammy or unauthorized messaging practices||EnableX ensures messages sent are compliant with WhatsApp’s business messaging policies, providing a more professional and user-friendly experience for customers|
|Basic WhatsApp Features||WhatsApp Blasters may offer basic features for sending bulk messages but often lack advanced business-related tools, like message templates, automated responses, and integration with CRM systems||EnableX WhatsApp offers a wide range of features and tools that help businesses manage their interactions on WhatsApp effectively, including, customer support integrations through API and analytics.|
|Data Security||The security and privacy of data sent through WhatsApp Blasters may not be guaranteed, and there is a risk of data misuse||EnableX prioritizes data security and encryption to protect sensitive customer information and provide a safe environment for businesses to communicate with their clients|
|WhatsApp Marketing Communication||WhatsApp Blasters for marketing purposes can lead to customer distrust due to unsolicited or spammy messages||Customers are more likely to trust messages and interactions with EnableX WhatsApp, as it adheres to WhatsApp’s guidelines and are often associated with legitimate businesses|
|Number of Messages||You cannot send more than 50-100 messages.||Send unlimited messages.|
|WhatsApp Green Tick||No green tick||Certified green tick|
|Certified WhatsApp Number||Messages will be sent from unknown numbers all the time||Messages will be sent from a fixed number.|
Send Bulk WhatsApp Messages with A Certified Provider
Here is a simple step-by-step explanation to understand how the Programmable WhatsApp Business API works as a service with EnableX.
- Create a WhatsApp Project with EnableX: The first step is for the business to set up a Project using the EnableX portal and add WhatsApp Service to it.
- Create a WhatsApp Business Account: The business also needs to create a WhatsApp Business Account through EnableX. Businesses need to submit a Phone Number and Display Name to register with WhatsApp. EnableX Operations Team will get connected with you to take further all formalities needed for WhatsApp Business Account (WABA) registration process.
- Setup Webhook: Business needs to set up a Webhook URL against the registered Phone Number to receive incoming messages, delivery notifications and many other events related to your account.
- Sends Message using the EnableX API: Using Programmable WhatsApp Business API from EnableX, business can develop application to send message to any WhatsApp Messenger User. API supports messaging with different types of contents, e.g., Text, Image, Video, Audio, Document, Location, Contact, Interactive Components.
- Receive messages over Webhook: Receive incoming message from WhatsApp Messenger Users posted to your Webhook.
Getting banned on WhatsApp can be frustrating, but it’s not the end of the world. By understanding the reasons for bans and following the steps mentioned above, you can increase your chances of having your account reinstated. Remember, WhatsApp’s goal is to create a safe and respectful environment for all users, so it’s essential to use the platform responsibly and respectfully to avoid future bans.
Yes, it is fully legal to send bulk messages on WhatsApp, if you are using a certified WhatsApp service, and not WhatsApp Blasters.
To send bulk messages on WhatsApp, consider using a official WhatsApp Business API Provider for legitimate business purposes, as it allows you to send messages in large volumes with proper authorization and controls.
You can send bulk messages by uploading an excel file. This can be done using a WhatsApp Marketing software like EnableX’s Campaign Manager tool.
You can get WhatsApp for your business from EnableX- just create an account using your business phone number.
WhatsApp is for personal use, while WhatsApp Business is designed for businesses. WhatsApp Business offers additional features like business profiles, messaging tools, and statistics.
While WhatsApp Business is intended for business purposes, it can technically be used for personal use. However, using WhatsApp for personal use is recommended for a better user experience.
Users in various countries can complain to local authorities (OfCom in the UK, Better Business Bureau in the United States, and similar organisations in other countries), to their cell service carriers, or even to the bodies that oversee the telecommunications sector (Complaints to FCC in the United States, or to the TRAI in India are also possibilities).
Possible outcomes can include monetary penalties, being blacklisted on various Meta platforms, and inability to send messages to customers. These penalties are decided by Meta and the various local authorities involved in any legal proceedings that may occur.
Our research indicates, the following brand names may be used across the internet for WhatsApp blaster software: Whatso, WappBlaster, WhatSender, Rapid Planner, Allwebmart, Enjay World, WAAM-it, RapBooster, WA Sender, Viking, WhatsApp SMS Myntra, AGNITAS, WhatsHash, Q-Sender.Pro, WebXion.
Please note this list is based on web search, and is not exhaustive by any means. Further, some or all of these WhatsApp blaster software may also be providing official WhatsApp service alongside the WhatsApp blaster software. Users are requested to do thorough due diligence.