Let customers connect with you instantly—via text, voice, or video—with a single click, right
from your website, app, or ads. No waiting. No friction. Just seamless customer engagement.
The traditional ways of engaging customers—forms, callbacks, and phone calls—are outdated. Customers hesitate to share contact details, and long wait times with high call charges further deter interactions.
With Click-to-Call, businesses remove these barriers, enabling instant connections via text, voice, or video—directly from websites, apps, or ads with a single click.
High-intent customers are ready to talk—don’t make them wait. Click-to-Call removes friction, instantly connecting prospects with the right agent for faster responses and higher conversions.
Track every interaction and uncover what drives customer engagement. Click-to-Call provides detailed analytics—call frequency, duration, and outcomes—helping you improve customer service efficiency.
Remove international calling barriers. With WebRTC network, Click-to-Call lets customers connect from anywhere at no cost, ensuring seamless global communication.
Every customer communicates differently. Click-to-Call gives them the freedom to engage via text, voice, or video—ensuring real human interactions with zero friction.
Let customers reach you their way—whether through text, voice, or video—directly from your website, ads, or mobile app for a seamless, omnichannel experience
Turn Clicks into Conversations. Add a Click-to-Text button to your website, mobile app, or marketing emails, allowing customers to start a chat with your agent or sales representative with just a tap.
Allow customers to initiate audio calls with your team through a single click on your website, app, or digital platform. Powered by VoIP, it streamlines communication, saves time, and eliminates costly PSTN calls.
Experience instant face-to-face connections, wherever and whenever. With Click-to-Video, customers can initiate high-quality WebRTC video calls in one click from your website or app, building trust and delivering a human touch when it matters most.
Empower your agents to go beyond text—engage callers through voice and video, enhanced with collaboration tools for a seamless, interactive experience.
Click-to-Video, equipped with co-browsing and screen sharing, allows agents to seamlessly share their screens with customers in real time, enabling precise issue resolution and effective guidance.
Your conversations with customers are an invaluable source of insights. Record, store, and transcribe them to enhance agent performance, resolve disputes, gain customer intelligence, and drive smarter decisions.
Transform your Click-to-Call experience with AI—making every interaction faster, smarter, and more engaging with seamless collaboration at your fingertips.
With Face Analysis and Emotion Recognition Technology, every call becomes more intuitive, personalised, and responsive, enabling agents to understand customer emotions in real time for enhanced interactions and better outcomes.
Empower your agents and sales reps to work more efficiently with features like chat summaries, relevant answer suggestions, and more, ensuring quicker and more effective customer interactions.
With a single click, our smart call routing instantly connects customers to the most suitable agent for their needs, whether it's sales, support, or technical assistance.
Every interaction holds key insights. Use Click-to-Call data to better understand customer journeys, optimize engagement, and create more meaningful experiences.
Tracking Click-to-Call interactions provides deeper insights than traditional phone calls, showing what prompts customers to connect—whether from an app, website, email, or ad. Additionally, valuable data like Call Detail Records and call recordings help refine engagement strategies and enhance the overall customer experience.
Knowing where your customers call from can reveal friction points on your website. For example, if many users make simple inquiries from a specific page, it may indicate unclear content, poor visuals, or UX issues that need improvement.
With real-time insights on customer interactions, such as what web page a customer is calling from, your agent gain vital context to resolve issues faster, enhancing efficiency and first-contact resolution rates.
Placing Click-to-Call in campaigns, apps, or key website touchpoints encourages customers to connect instantly, unlocking valuable benefits across key business functions.
Marketers can leverage Click-to-Call to create seamless customer experiences and drive more leads.
Page Navigation-Based Routing – Connects users to the right team based on their navigation. For example, a click from a product page goes to support, while a promotional page connects to sales.
Behaviour-Based Triggers - Set triggers based on user actions such as time spent on page. When conditions are met, a Click-to-Call pop-up appears, prompting immediate customer interaction and increasing engagement.
Take customer support to the next level with Click-to-Call, enabling seamless transitions between audio, video, and real-time collaboration for faster and more effective resolutions.
Seamless Switching Between Channels – Customers can start with an audio call and switch to video or immediately opt for Click-to-Video for a more engaging experience.
Enhanced Support with Video & Co-Browsing – Agents can visually guide customers, quickly diagnose issues, and provide real-time solutions using video calls and co-browsing.
AI-Powered Skill-Based Routing – Ensures every call is directed to the most suitable agent, enhancing efficiency and accelerating resolution speed.
When time is critical, Click-to-Call provides customers with an instant, contextual, and personalized connection to your support team—right from your banking app or website.
Instant Support for Urgent Banking Needs – Whether reporting fraud, resolving account issues, or navigating an application, customers can reach the right team with a single click.
Seamless Financial Advisory via Click-to-Video – Customers can connect with relationship managers for financial planning, using co-browsing and annotation for a guided, interactive experience.
Compliance & Training-Ready Communication – All calls are recorded, ensuring regulatory compliance while enhancing training and service quality.
Make purchasing seamless by enabling instant customer connections for product inquiries, order assistance, or payment confirmation—right at the moment of decision.
Guided Assistance for High-Value Purchases – Click-to-Video allows sales representatives to provide expert support using co-browsing and annotation, helping customers make informed choices.
AI-Powered Personalization – Face Emotion AI detects customer sentiment and buying intent, enabling agents to proactively assist frustrated shoppers and drive conversions.
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