How much does a Voice API cost per minute?

EnableX Voice API pricing is per minute per call leg, starting from approximately $0.005 per minute for domestic calls in India. Outbound calling rates vary by destination country. Inbound calls to virtual numbers have a separate per-minute rate plus a monthly number rental fee. Volume discounts are available for businesses making 100,000+ minutes per month. No setup fees and no minimum commitments.

What is included in the Voice API per-minute pricing?

The per-minute rate includes: call connection and routing, call recording (30-day storage), DTMF input capture, call transfer (warm and cold), webhook-based event callbacks for every call event (ring, answer, hangup, DTMF), analytics dashboard, and API access with SDKs. AI text-to-speech, IVR builder, and voice broadcasting are available as part of the platform — some may have additional per-minute or per-call charges depending on the feature.

What is the difference between Voice API and cloud telephony?

Cloud telephony is the broader concept — running your phone system in the cloud instead of on-premise hardware. Voice API is the developer tool that lets you build cloud telephony features into your application programmatically. EnableX Voice API gives you the building blocks: make calls, receive calls, build IVR menus, record calls, mask numbers, broadcast voice messages. Cloud telephony providers like Exotel and Knowlarity offer packaged products; EnableX offers the programmable API underneath. If you want a ready-made IVR, use EnableX's no-code IVR builder. If you want full control, use the Voice API.

Is IVR pricing separate from Voice API pricing?

No. IVR functionality is part of the EnableX Voice API — inbound call handling, DTMF menu routing, AI text-to-speech prompts, and call transfer are all available through the same API. You pay the standard per-minute rate for the voice call duration. The IVR logic itself has no separate fee — you build it using the API or the no-code IVR builder in Campaign Cloud. AI text-to-speech for dynamic IVR greetings (personalized with caller name, account balance, etc.) is included.

How does EnableX Voice API pricing compare to Twilio or Exotel?

Twilio charges per minute in USD with separate pricing for different features (recording, transcription, IVR). Exotel offers packaged plans with per-minute rates for the Indian market. EnableX offers competitive per-minute rates with more features included in the base price (recording, DTMF, call events). The key differentiator: EnableX provides voice + video + SMS + WhatsApp on one platform, and offers on-premise deployment for regulated industries. Twilio doesn't offer on-premise. Exotel doesn't offer video or WhatsApp as native features.

Can I use the Voice API for outbound voice broadcasting?

Yes. EnableX Voice API supports outbound voice broadcasting — sending AI text-to-speech or pre-recorded voice messages to thousands of phone numbers simultaneously. Pricing is per minute per call. AI TTS with dynamic variables (recipient name, amount, date) is included. The Campaign Cloud dashboard provides a no-code interface for marketing and ops teams. See our Voice Broadcasting page for details and use cases.

Does Voice API pricing include call recording?

Yes. Call recording is included in the per-minute pricing at no additional charge. Recordings are stored for 30 days by default. Extended retention, custom storage (S3, on-premise), and compliance-grade recording (tamper-proof with audit trails) are available on enterprise plans. Recordings are encrypted at rest and in transit.

What is number masking and how is it priced?

Number masking (also called call masking) hides the real phone numbers of both parties in a call. The customer sees a virtual number instead of the delivery driver's personal number, and vice versa. Pricing includes the virtual number rental (monthly) plus per-minute call charges. Number masking is widely used by logistics companies (delivery calls), ride-hailing platforms, and marketplace apps. EnableX supports automatic number assignment and rotation.

Can I deploy the Voice API on-premise?

Yes. EnableX offers full on-premise deployment of the Voice API stack — SIP trunking, call routing, IVR, recording, analytics — within your data center. This is required by banks (RBI), telcos, and government agencies that cannot send call data to external clouds. On-premise pricing is quoted based on capacity, concurrent call channels, and deployment scope. Contact our enterprise team.

What languages does AI text-to-speech support for voice calls?

EnableX AI text-to-speech supports 15+ languages: Hindi, English, Arabic, Bahasa Indonesia, Bahasa Malay, Tamil, Telugu, Kannada, Bengali, Tagalog, Thai, Vietnamese, Mandarin, Japanese, and more. The TTS engine handles Hindi-English code-switching, number-to-word conversion (₹12,450 spoken as "barah hazaar chaar sau pachaas rupaye"), and dynamic variable insertion ({name}, {amount}, {date}). Multiple voice options per language. Neural TTS quality — not robotic.

Voice API Pricing India | IVR, Number Masking, Voice Broadcasting

Per-Minute Calling with No Infrastructure Overhead

EnableX Voice API pricing follows a simple per-minute model — pay only for the call minutes you use, with no upfront hardware costs, no PBX systems, and no long-term contracts. Whether you're building an IVR system, running outbound voice campaigns, implementing number masking for a logistics platform, or setting up AI voice agents for collections — the pricing is the same: per minute, per call leg.

Our Voice API is used by banks, insurance companies, logistics platforms, healthcare providers, and e-commerce businesses across India, UAE, Saudi Arabia, and Southeast Asia. The platform handles inbound and outbound calling, IVR menus, call recording, AI text-to-speech in 75+ languages, DTMF input, call transfer, number masking, and virtual number provisioning — all through a single API.

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Local Calls It is basically local toll numbers for making calls	Make Calls $X per min NA	Receive Calls $X per min NA
Toll Free Calls Calls that are free for customers, making them perfect for your business.	Make Calls Contact Us	Receive Calls Contact Us
Mobile Calls Seamless and reliable mobile calling, ensuring clear communication anytime, anywhere.	Make Calls $X per min NA	Receive Calls NA
Browser/App to App Calling Enable seamless internet-based voice calls between users through web browsers or mobile apps	Make Calls X per min	Receive Calls X per min
SIP Interface Connects different systems, like traditional phone networks and internet-based calls, for seamless communication.	Make Calls X per min	Receive Calls X per min
Recording Process of capturing and storing the audio of a phone call.	Call Recording X per min	Storage $X per GB per month NA
Calls Per Second (CPS) Number of phone calls a system can handle or process per second.	3 Calls Free per second	Upto 10 Calls $X per month NA

Bring your own carrier (BYOC)	Origination (Make Calls)	Termination (Receive Calls)
BYOC trunking Connect your own carrier/provider account with the EnableX platform	$X per min NA	$X per min NA
Rent a Local Number	Toll Number	Toll-free Number
Procure a dedicated number via the EnableX portal with a 12-month minimum term	$X per month NA	Contact Us

Smart Services
Branded Calling (CNAM) Allows businesses to display their name or logo on the recipient's phone screen when making a call.	$X per call NA
Answering Machine Detection Automatically identifies whether a call has been answered by a human or an answering machine/voicemail/fax.	$X per call NA
Media Streaming Stream raw audio via WebSockets to endpoints like voicebots	$X per min NA
Voice Transcription Converting spoken language from a call or recording into written text, with the usage measured per minute of audio transcribed.	$X speech-to-text per min NA