Conversational AI Platform

Dialogs That Drive

Engagement-Led Growth

Turn every customer engagement into an opportunity for growth through personalised, dynamic, and intelligent omnichannel customer conversations, using a balance of Conversational AI and Human Agent

Conversational AI Platform for Enterprise

Delight Your Customers​ With AI-powered Conversations

Transform your customer engagement with a no-code Conversational AI platform that automates queries across channels, ensuring faster resolutions and improved customer

Resolutions

Faster Resolutions

Leverage AI chatbots powered by LLMs to decode complex, unstructured messages and respond with precise, accurate resolution.

Agent Performance

Improve Agent Performance

Ensure a seamless transition from AI chatbot to human with full context, while empowering human agents with AI Assist features like sentiment detection, reply suggestions, and more.

Customer Experience

Enhance Customer Experience

Go beyond generic responses and engage customers with dynamic, contextual conversations across text and voice

Perfect Every Engagement
with Human-Bot Synergy

Agents bring connection and empathy, while Conversational AI chatbots offer efficiency and scalability. Only EnableX Dialogs Cloud provides the solutions to achieve human-bot synergy, seamlessly blending the best of both worlds to deliver the most effective and supportive omnichannel experience.

ChatAssist AI Chat Agent

Resolve customer issues instantly across any channel with our GenAI-powered conversational chatbot and automation.

Provide instant, efficient, and human sounding voice responses to commands and queries with our automatic speech recognition Voicebot

Key features :

Multilingual AI Voice Agent

Conversational AI Voicebot

Handle complex issues in real-time by empowering customer support agent with voice, video chat and collaboration capabilities

Empower your agents and sales reps to work more efficiently with features like chat summaries, relevant answer suggestions, and more, ensuring quicker and more effective customer interactions

Conversational AI Chatbot

Dialogs Conversational AI Platform: The Trusted Choice for Enterprise

Harness the power of Dialogs Cloud, where Conversational AI chatbot seamlessly collaborates with human agents to empower enterprises in delivering exceptional customer experiences

Omnichannel Excellence

Omnichannel Excellence

EnableX Dialogs delivers GenAI voice and text chatbot that help businesses engage with customers across web, messaging and social channels through personalised, meaningful conversations. With cutting-edge LLM and NLP technology, our chatbots deeply understand customer intent and respond naturally, delivering conversations that feel seamless and human-like.

Bot and Human Synergy

Bot and Human Synergy

We seamlessly integrate chatbots and human agents to deliver end-to-end customer journeys. With Smart Routing, conversations flow seamlessly from chatbots to the right agents, armed with full context and AI-powered tools like chat summaries and reply suggestions. Live agents can instantly engage with customers via voice, video, or co-browsing, enabling faster issue resolution and a more personalised experience.

AI-Driven Data Insights

AI-Driven Data Insights

Track Metrics that truly matters. Monitor the performance of your agents and chatbots, streamline automated workflows, and refine your processes with data-driven intelligence for better results. Track containment rates, and key KPIs to continuously improve your conversational AI chatbots.

Conversational Analytics

Raise the Bar in Customer Engagement with
Conversational AI Platform

Redefine customer experiences with Dialogs Conversational AI Platform, powered by Large Language Models and advanced AI technologies for human-like, generative question-answering capabilities.

Conversational AI Platform powered by LLM

Meet Your Customer Where
They Already Are

Enable omnichannel interactions with your customers by deploying your Conversational AI chatbot across any channel—through text or voice.

Website and Native App

Be available to assist you customers anytime as they browse your website or your native app.

Messenger

Engage customers effortlessly on Messenger, providing instant, personalised respones.

SMS

Add a bot on of the most reliable channels, providing 24x7 answers to customer questions.

Omnichannel Conversational AI Platform and solution

WhatsApp

Automate integration and build richer customer engagement on world's most popular chat app.

Telegram

Incorporate the rich features of the channel with a bot for better customer experience.

Instagram

Be available to chat on social media whenever your customers are browsing your profile and products.

Build Conversational AI Chatbot in a Breeze

Orchestrate conversational flows across channels with our no-code, all-in-one chatbot builder.
Create it once for one channel and deploy it across multiple channels. It's that simple.

Conversational AI Chatbot Builder

Get a Head Start with Templates

Save time with ready-to-use templates - reuse them as they are or edit them to develop your own engagement journey.

Bot Widgets that Follows your Brand

Customise Chat Widget's look and feel to match your brand's style and app/website design.

No-code Studio

Set conditions, rules and triggers with drag-and-drop workflow builder. Spice up your bot with rich messages, including images, buttons, carousels, and galleries.

Connect to Apps and Integrations

Integrate quickly with CRM, CDP, and knowledge-based system for a seamless engagement experience.

Test for 100% Success

Conduct a test run to identify and fix issues in real-time, ensuring a frictionless customer experience.

Customisable Tone of Voice

Personalise your bot to perfectly reflect the tone of voice and style of your brand, ensuring every interaction feels authentic.

Conversational AI Platform, Unlimited Engagement Opportunities

Generate more qualified leads, boost conversion rate, and grow your revenue effortlessly with Conversational AI

Conversational AI Chatbot for education
Education

Enhance the digital edtech experience by offering comprehensive student support from admission and enrollment to learning, all with the help of intuitive conversational AI.

Conversational AI Chatbot for insurance
Insurance

Automate the entire process from FNOL claims filing and finding relevant information to evaluating plans and policies, as well as providing Post purchase support.

Conversational AI Chatbot for banking
Banking

Automate financial procedures and transactions directly within the chat window, without requiring your customer to navigate away. Customers can also seamlessly switch to a live agent within the same chat window.

Conversational AI Chatbot for eCommerce
eCommerce

Deliver authentic, Intent driven conversations at scale. Address customer inquiries wherever they are, on their preferred channels, at any time of the day.

Conversational AI Chatbot for healthcare
Healthcare

Enhance the healthcare customer experience with automated appointment bookings, consultation reminders, feedback collection, and more. This frees up your live agents to handle more complex inquiries.

Conversational AI Chatbot for travel
Travel

Deliver AI-powered conversations to support travellers at every stage of their journey, including booking, check-in, checkout, and special requests.

More Use Cases

Let's work together to Perfect
Every Customer Engagement.

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FAQ on Conversational AI Platform

1. What is a conversational AI platform?

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A Conversational AI platform is an advanced AI solution that facilitates seamless communication between humans and computers in a natural, human-like manner. Leveraging technologies like natural language processing (NLP) and machine learning, it enables voice and chatbots to understand human speech and text, determine appropriate responses, and reply in a way that feels intuitive and easily understandable to users.

2. Can a Conversational AI Platform Integrate with Your Existing System?

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Absolutely! EnableX Dialog Cloud, a Conversational AI platform, seamlessly integrates with your backend systems, including CRMs like Zoho, Hubspot and Salesforce, payment gateways like Stripe and PayU, and more. This integration empowers your business to deliver streamlined and efficient customer interactions across all channels.

View all integrations

3. How do I build a Conversational AI chatbot?

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You can easily develop your bot with our no-code bot builder. There are templates available for you to adapt and customise to your use cases. Read the following developer guide and get started in minutes.

Developer Guide

30-Day Free Trial

We're Ready When You Are

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