Business Messaging

Reach Your Global Audience with an

Omnichannel Messaging Platform

Send personalised bulk messages to selected contacts on their preferred channel.
EnableX Omnichannel Campaign Cloud lets you craft compelling marketing campaigns
that resonate and engage with your contacts at scale.

Customer Messaging

Create Personalised and Effective Customer Messaging Campaigns

Reach and engage all segments of your audience with a complete omnichannel platform.

Omnichannel Reach

Omnichannel Reach

Expand your reach across more channels— WhatsApp, RCS, SMS, and more— to effectively scale your business

Data-backed

Data-backed Insights

Measure campaign performance across channels with purpose-built dashboards and reports

Personalised

Personalised Messaging

Nurture meaningful interactivity with direct and personalised marketing campaigns

Stay Connected To Your
Audience Wherever They Are

With EnableX Campaign Cloud, effortlessly select the most effective channel for each targeted audience. You can also combine multiple channels within a single workflow to ensure your messaging remains consistent and personalised.

whatsapp

WhatsApp Business

Step beyond basic messaging and engage your audience with WhatsApp, the most popular messaging app. Send high-impact, messages directly to your customers' WhatsApp inboxes, enhanced with images, videos, and rich multimedia.

  • Rich multimedia experience
  • WhatsApp templates
  • Real-time metrics

Explore WhatsApp Messaging

googleRcsMessaging

Google RCS

Break away from plain-text SMS and deliver a rich, interactive experience. With RCS Business Messaging, you can share high-resolution images, audio, videos, GIFs, and more, sending branded messages straight to your customers' inboxes.

  • Rich media engagement
  • Branded messages
  • Real-time metrics

Explore RCS Business Messaging

mmsMessaging

MMS Messaging

Sometimes words aren't enough. Our MMS messaging service allows you to enhance your business messages with rich multimedia content.

  • Up to 1,600 characters
  • Include images and sound
  • Real-time metrics

businessSmsMessaging

Business SMS Messaging

Experience consistently high SMS delivery, open, and read rates. Send and receive SMS messages to engage a global audience using our reliable, secure, and compliant communication channel.

  • Transactional SMS
  • Promotional SMS
  • Real-time metrics

Explore SMS Messaging

voiceMessaging

Voice Messaging

Break free from traditional channels and connect with your audience through voice broadcast messaging. Utilise audio files or personalised text-to-speech messages to engage and interact with users on any phone number

  • Text-to-speech
  • Multiple Languages
  • Real-time metrics

Maximise Customer Lifetime Value
with Right Messaging Campaigns

Uncover how businesses are revolutionising customer engagement with the next generation
of business messaging services.

Boost Sales with Targeted Promotions

Struggling to cut through the noise and get your promotions noticed? With crowded inboxes and endless ads, it's harder than ever to make your message stand out.

Broadcast your time-sensitive promotions directly to your customers' mobile devices, delivering offers that create urgency and drive immediate action. This approach not only boosts sales but also ensures your promotions reach the right audience at the right time.

  • Flash Sales Alerts
  • Limited-Time Discounts
  • Exclusive Member Offers

Enhance Customer Support with Instant Updates

Are your customers left in the dark during service disruptions or waiting endlessly for updates? Keeping them informed immediately can significantly improve their experience and trust in your brand.

Send real-time notifications about service updates, appointment reminders, or order status directly to your customers' devices. This proactive approach reduces inbound inquiries and keeps your customers satisfied and informed.

  • Service Disruption Alerts
  • Appointment Reminders
  • Order Status Updates

Supercharge Engagement with Tailored Campaigns

Tired of getting lost in crowded inboxes and receiving multiple telemarketing calls?

Break through the noise by broadcasting personalised messages that speak directly to your customers' interests, behaviours, and past purchases. By delivering content that feels relevant and timely, you'll capture their attention, boost engagement, and build lasting loyalty.

  • Coupon Promotions
  • Exclusive Discounts
  • VIP Invitations to Product Launches

Streamline Internal Communications for Efficiency

Is your team missing out on critical updates due to scattered communication channels? Effective internal communication is key to keeping everyone on the same page.

Broadcast urgent notifications, policy updates, or event announcements to all employees simultaneously. Ensure that your team stays informed, aligned, and ready to act on important information.

  • Urgent Notifications
  • Policy Updates
  • Company Event Announcements

Strengthen Customer Bonds with Follow-Through

Are your customer relationships fading after the initial purchase? Consistent follow-ups can help keep the connection strong and drive repeat business.

Broadcast follow-up messages after a purchase or interaction to gather feedback, offer complementary products, or simply show appreciation. These touchpoints help build trust and encourage long-term loyalty.

  • Post-Purchase Thank You Notes
  • Feedback Requests
  • Complementary Product Offers

Drive Event Attendance with Timely Invitations

Finding it challenging to get your audience excited and committed to attending your events? A well-timed reminder can make all the difference.

Send targeted invitations, reminders, and updates to potential attendees, keeping your event top-of-mind and ensuring a higher turnout. This strategy helps maximise event participation and engagement.

  • Event Invitations
  • RSVP Reminders
  • Last-Minute Updates
boostSales enhanceCustomerSupport superchargeEngagement streamlineInternal fosterCustomerRelationships driveEventAttendance

Boost Sales with Targeted Promotions

Struggling to cut through the noise and get your promotions noticed? With crowded inboxes and endless ads, it's harder than ever to make your message stand out.

Broadcast your time-sensitive promotions directly to your customers' mobile devices, delivering offers that create urgency and drive immediate action. This approach not only boosts sales but also ensures your promotions reach the right audience at the right time.

  • Flash Sales Alerts
  • Limited-Time Discounts
  • Exclusive Member Offers

boostSales

Enhance Customer Support with Instant Updates

Are your customers left in the dark during service disruptions or waiting endlessly for updates? Keeping them informed immediately can significantly improve their experience and trust in your brand.

Send real-time notifications about service updates, appointment reminders, or order status directly to your customers' devices. This proactive approach reduces inbound inquiries and keeps your customers satisfied and informed.

  • Service Disruption Alerts
  • Appointment Reminders
  • Order Status Updates

enhanceCustomerSupport

Supercharge Engagement with Tailored Campaigns

Tired of getting lost in crowded inboxes and ignored telemarketing calls? The reality is, people’s inboxes are overflowing, and unknown numbers are more likely to be silenced than answered.

Break through the noise by broadcasting personalised messages that speak directly to your customers' interests, behaviours, and past purchases. By delivering content that feels relevant and timely, you'll capture their attention, boost engagement, and build lasting loyalty.

  • Coupon Promotions
  • Exclusive Discounts
  • VIP Invitations to Product Launches

superchargeEngagement

Streamline Internal Communications for Greater Efficiency

Is your team missing out on critical updates due to scattered communication channels? Effective internal communication is key to keeping everyone on the same page.

Broadcast urgent notifications, policy updates, or event announcements to all employees simultaneously. Ensure that your team stays informed, aligned, and ready to act on important information.

  • Urgent Notifications
  • Policy Updates
  • Company Event Announcements

streamlineInternal

Foster Customer Relationships with Follow-Up Campaigns

Are your customer relationships fading after the initial purchase? Consistent follow-ups can help keep the connection strong and drive repeat business.

Broadcast follow-up messages after a purchase or interaction to gather feedback, offer complementary products, or simply show appreciation. These touchpoints help build trust and encourage long-term loyalty.

  • Post-Purchase Thank You Notes
  • Feedback Requests
  • Complementary Product Offers

fosterCustomerRelationships

Drive Event Attendance with Timely Invitations

Finding it challenging to get your audience excited and committed to attending your events? A well-timed reminder can make all the difference.

Send targeted invitations, reminders, and updates to potential attendees, keeping your event top-of-mind and ensuring a higher turnout. This strategy helps maximise event participation and engagement.

  • Event Invitations
  • RSVP Reminders
  • Last-Minute Updates

driveEventAttendance

A Business Messaging Platform Built on Quality, Innovation, and Trust

For years, businesses have turned to EnableX to revolutionise customer engagement with smarter,
more efficient, and highly interactive solutions.

Maximise Deliverability with Rich Features

Achieve unparalleled message deliverability with our cutting-edge features. When channels like RCS or WhatsApp fall short, our smart message fallback instantly redirects to SMS, ensuring your communication always reaches its destination. Plus, our real-time route optimisation, backed by intelligent failover management, dynamically reroutes global traffic to sidestep outages and latency, keeping your messages flowing smoothly and efficiently.

maximiseDeliverability

Engage Customers When and Where They Prefer

EnableX empowers marketers and businesses to effortlessly connect with customers by integrating top communication channels like SMS, WhatsApp, and Google RCS—all within one powerful platform. Reach your audience wherever they are, seamlessly and effectively.

omnichannelExperience

Refine Broadcast Messaging Campaign with Data Insights

Gain a comprehensive overview of all channels and notifications over a specific time period to evaluate impact and success. Track the performance of A/B tests, monitor open rates, and refine your messages and designs. Explore individual user interactions for detailed engagement insights and to improve customer support.

dataDrivenInsights

End-To-End Customer Journey, Backed By AI

Combine the power of Business Messaging broadcasting with the advanced capabilities of EnableX Dialogs Cloud to deliver a complete customer journey. Start by broadcasting your promotional messages to targeted audiences, and as they engage, seamlessly transition them into personalised interactions powered by conversational AI.

Explore Dialogs Cloud

image

Creating a Highly Converting
Business Messaging Broadcasting Campaign

Discover how easy it is to start using our business messaging platform to send promotional or informational messages, and transform your customer communication in just three simple steps.

1
Choose Audience
2
Choose Channel
3
Campaign Analytics

STEP 1

Select Your Ideal Customer Profile

Effortlessly synchronise your customer data from platforms like HubSpot, Zoho, or even a simple spreadsheet import. Utilise tags or set specific criteria to segment your audience based on their behaviour, preferences, or location, enabling businesses to send targeted messages that are more likely to resonate with their audience.

selectYourIdealCustomer

personalised

STEP 2

Personalised Your Messaging for Maximum Impact

Reach the right audience at the perfect moment by crafting messages that stand out. Personalise every communication with dynamic variables that automatically insert customer details. Enhance the experience with multimedia elements, dynamic links, and interactive features like quick reply buttons to keep your audience engaged and responsive.

STEP 3

Measure Your Results

Keep a close eye on essential metrics like sent rates, open rates, reply rates, and button click-through rates and get insights of all channels to fine-tune your conversational marketing strategies. Easily download broadcast analytics as a CSV for in-depth analysis and seamlessly calculate your ROI.

measureYourResults

Don't Let Your Message Get Lost in the Noise!

Start using EnableX Omnichannel Campaign Cloud today and transform the way you communicate with your customers.

Engage Your Customers at Every Stage of their Journey with EnableX Solutions

Deliver engaging experiences for your customers by integrating Conversational AI and Live Chat to your omnichannel engagement solution.

ChatAssistLine

Conversational AI
Dialogs AI Chat Agent

Keep the conversation going and drive leads further down the sales funnel with our AI-powered chatbot. Once your message is received, customers can seamlessly continue the conversation with an AI bot that leverages Generative AI and natural language processing to understand their intents and deliver dynamic, human-like interactions

Explore AI Chat Agent

VoiceAssist

Conversational AI
Dialogs AI Voice Agent

Proactively engage your customers with automated voice broadcasting messages. Keep the conversation going by integrating EnableX AI Voice Assist, an AI-driven, human-like engagement bot that automates the conversational flow and follows up to resolve queries and seamlessly guides leads down the sales funnel.

Explore AI Voice Agent

HumanAssist

Live Chat
Dialogs Human Assist

Integrate Live Chat with Business Messaging for end-to-end customer engagement. When customers respond to broadcast messages, live agents—equipped with full contextual history—can seamlessly continue the conversation. For an even more personal touch, agents can initiate video calls and utilise co-browsing features to deepen connections.

Explore Human Assist

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