AI Voice Chatbot

The New Era of Customer

Engagement With AI Voice Bot

Upgrade your phone support with AI-driven, human-like voice engagement that scales. Reduce wait times, resolve queries faster, and empower self-service with EnableX AI Voice Agent, powered by Generative AI Voice Bot

AI Voice Chatbot

Voice Engagement

Intuitive Voice Engagement

Converse with personalised, context-aware, and human-like interactions - all in natural language.

Operational Efficiency

Improve Operational Efficiency

Resolve inquiries 24/7 and at scale, freeing agents to focus on complex issues.

CsatScore

Boost CSAT score

Improve customer experience with higher first-call resolution and shorter waiting time.

Changing the Game in Voice
Conversation

We infuse intelligence into every stage of your conversational journey, delivering an exceptional
experience while reducing costs.

Reach customers with a Gen AI-powered outbound call bot. Deliver reminders, updates, promotions, and follow-ups on queries while engaging users in natural conversations—boosting efficiency and personalisation at scale.

AI Voice Bots for Outbound Calls

Never miss a call with an AI-powered inbound call bot. Effortlessly manage customer queries by answering calls, understanding requests, and delivering instant, accurate responses. When necessary, seamlessly transfer calls – and relevant information - to a live agent for a more personalised touch.

AI Voice Bots for Inbound Calls

Replace traditional Interactive Voice Response (IVR) systems that rely on pre-recorded messages and rigid menu structures with Conversational IVR. Transform every interaction into a natural conversation, where AI dynamically understands and responds to spoken language, offering a free-flowing and engaging experience.

Smart Conversational IVR

AI Voice Bots for Outbound Calls

Conversational Intelligence with AI Voice Chatbot

The EnableX AI Voice Agent understands requests in real time and responds with natural, AI-powered speech using advanced AI technology.

Multilingual AI Voice chatbot

Human-sounding Voice Bot

Tailor your AI call bot experience with our diverse voice options. Using advanced technologies like Text-to-speech (TTS) and Speech Syntheses, we deliver natural-sounding vocal responses and accurate speech recognition for smooth, efficient customer interactions. Alternatively, you can integrate your own TTS engine for a more personalised and branded experience.

Natural Language Processing (NLP) Bot

Contextual Conversation

Powered by advanced AI including Natural Language Processing (NLP), Dialog Management and Machine Learning (ML), our AI call bot delivers intelligent, personalised, and human-like interactions. It understands user intent and generating nuanced, context-aware answers.

ASR, NLP, and ML call bot

Understands Interruptions

With technologies like ASR, NLU, and ML, our AI call bot intelligently handles interruptions such as background noise, sudden queries, and abrupt changes in conversation flow. This ensures smooth and coherent interactions while maintaining the accuracy of the conversations.

AI Voice Chatbot in Action

Experience lifelike AI-powered voices tailored for various industries.

Healthcare

Banking

Retail

Purpose-Built to Transform Your Customer Engagement

Engage your customers with an AI-powered voicebot capable of handling millions of conversations simultaneously across 100+ languages, with diverse speaking styles and dialects—all in real time, 24/7

Speak The Language of Your Customer

Converse with your customers worldwide in their native languages while maintaining a natural, human-like tone. With support for over 100 languages, you can customise the tone and dialect based on geography to create a tailored experience that delights.

human-like tone call bot supporting over 100 languages

Al voice chatbot transit to Live Agent over Video

Seamless Transition from AI Voice Bot To Live Agent

When a customer requires a human agent, AI call bot seamlessly captures the interaction context and transfer the call to the best-suited agent with the right subject matter expertise for a faster resolution. Unlike others that merely transition to voice calls, we elevate the experience to a video call, making the interaction more engaging and personalised.

Human Agent

Remove the Guesswork with Data Insights

Gain valuable insights into customer conversations and behaviour by obtaining detailed information about why your customers are calling and what they are saying.

Analytics

AI Analytics

Omnichannel AI call bot

Increase the Number of Touchpoints with Multi-channel Engagement

Deliver excellent customer engagement across communication channels, directly influencing revenue growth by improving first-call resolution, reducing cart abandonment, and increasing conversion rates.

Build AI Voice Bot with No Code

Free Trial 30-day Free Trial Quick Set-up Quick Set-up 100+ languages Works in 100+ languages

AI Voice Bot

AI Voice Chatbot, Delivering Unlimited Opportunities

Beyond smartly answering questions , EnableX AI Voice Agent is equipped to handle many other tasks. Here are a few examples:

AI Voice Bot for Banking Industry
Banking Inquiries

Offer services such as balance inquiries, transaction histories, and payment processing. Voice chatbots can also assist with loan applications and provide information about financial products.

AI Voice Bot for Employee Engagements
Employee Engagements

Assist with HR functions such as answering employee questions, providing policy information, scheduling interviews, and onboarding new hires.

AI Voice Bot to collect feedback
Collect Feedback

Empower customers with a conversational approach to providing feedback on your products and services. Voice chatbots can ask questions, record responses, and offer realtime analytics.

AI Voice Bot for appointment scheduling
Appointment Scheduling

Allow customers to book appointments, make reservations, and receive confirmations directly through Voice Chat.

AI Voice Bot that supports 100+ languages
Multilingual Support

Assist in real-time language interpretation during interactions, facilitating communication between speakers of different languages.

More Use Cases

Explore Other Dialogs Cloud Solutions

VoiceAssist

AI Chat Agent

Enhance your customers' self-service experience with a conversational AI bot that understands, empathizes and resolves issues at scale

Explore Chat Agent

HumanAssist

Human Assist

Boost customer engagement with text, voice, and video calling by combining human expertise and AI technology


Explore Human Assist

FAQ about EnableX AI Voice Agent

1. What is EnableX AI Voice Agent ?

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EnableX AI Voice Agent is a Generative AI call bot that leverages artificial intelligence (AI) to understand and respond with lifelike, natural-sounding speech, providing seamless and personalised interactions for both inbound and outbound voice calls. When needed, it intelligently transfers calls to a human agent for video calling.

2. Does EnableX AI voice bots support multiple languages?

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Yes, our voice bots / call bots support more than 100 languages, making them an excellent choice for businesses with a global reach. Plus, you can create a unique voice for your bots that aligns with your brand identity, ensuring every interaction feels consistent, personal, and truly on-brand.

3. Will customers know they’re speaking with an AI voice bot?

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4. What are the different types of AI voice bot?

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Here are the common types of AI voice chatbots / voice bot.

  • Rule-Based voice bots: These follow pre-defined scripts or decision trees to handle simple, structured queries. They are ideal for straightforward tasks like FAQs or appointment scheduling but lack flexibility for complex interactions.
  • AI Assisted Voice bots: These bots use AI to help them better understand user queries and handle more complex questions.
  • Conversational AI voice bots:These bots uses NLP, NLU, ML etc to understand context and intent, enabling dynamic and personalised conversations. They’re suited for customer support, sales, and more nuanced interactions.

5. What are the key technologies used for AI voice bots ?

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Here are the key technologies that power a AI voice bot:

  • Automatic Speech Recognition (ASR): Captures spoken language from users and converts it into text by recognizing words and phrases in real time, enabling seamless voice-based interaction.
  • Natural Language Processing (NLP): Processes the transcribed text to understand its meaning, including context, intent, and key details, allowing the bot to provide relevant and accurate responses.
  • Natural Language Understanding (NLU): Delves deeper into user input by interpreting complex language structures, recognizing intent, and analyzing context, ensuring meaningful and personalized interactions.
  • Text-to-Speech (TTS): Transforms text-based responses into realistic, human-like speech with natural tone and clarity, enabling the bot to communicate more effectively.
  • Machine Learning (ML): Continuously improves the bot’s performance by learning from past interactions, refining its responses, and adapting to new inputs over time.
  • Dialog Management: Tracks conversation history, maintains context, and ensures smooth, logical conversations, making interactions feel more natural and coherent.
  • Speech Synthesis: Enhances voice output by adjusting tone, pitch, and emotion, creating lifelike speech that aligns with the bot’s intended personality and communication style.
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