AI Voice Chatbot

The New Era of Customer

Engagement with AI Voice

Upgrade your phone support with AI-driven, human-like voice engagement that scales.
Reduce wait times, resolve queries faster, and empower self-service with AI Voice Assist, powered by Generative AI.

AI Voice Chatbot

Voice Engagement

Intuitive Voice Engagement

Converse with personalised, context-aware, and human-like interactions - all in natural language.

Operational Efficiency

Improve Operational Efficiency

Resolve inquiries 24/7 and at scale, freeing agents to focus on complex issues.

CsatScore

Boost CSAT score

Improve customer experience with higher first-call resolution and shorter waiting time.

Changing the Game in Voice Conversation

We infuse intelligence into every stage of your conversational journey, delivering an exceptional experience while reducing costs.

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Conversational IVR

Replace traditional Interactive Voice Response (IVR) systems that rely on pre-recorded messages and rigid menu structures with Conversational IVR. Transform every interaction into a natural conversation, where AI dynamically understands and responds to spoken language, offering a free-flowing and engaging experience.

Virtual Voice Assistants

Delegate simple and repetitive tasks like making reservations, purchasing tickets, and checking account balances to an AI voice bot. If necessary, seamlessly transfer calls and relevant details to a live agent for further assistance

Outbound Campaign

Reach out to your customers proactively with automated voice messages. Follow up on query resolutions, deliver personalised offers, conduct surveys, and gather feedback at scale.

conversationalIvr

Conversational IVR

Replace traditional Interactive Voice Response (IVR) systems that rely on pre-recorded messages and rigid menu structures with Conversational IVR. Transform every interaction into a natural conversation, where AI dynamically understands and responds to spoken language, offering a free-flowing and engaging experience.

virtualVoice

Virtual Voice Assistants

Delegate simple and repetitive tasks like making reservations, purchasing tickets, and checking account balances to an AI voice bot. If necessary, seamlessly transfer calls and relevant details to a live agent for further assistance

outbound

Outbound Campaign

Reach out to your customers proactively with automated voice messages. Follow up on query resolutions, deliver personalised offers, conduct surveys, and gather feedback at scale.

Conversational Intelligence with a Human Touch

AI-powered Voice Assist grasps the context of the conversation to deliver personalised, intuitive responses that feel truly human-like

Human-sounding

Human-sounding Voice

Tailor your Voice AI experience with our diverse voice options. Utilising technologies such as Text-to-speech (TTS) and NLP, we provide natural-sounding vocal responses and accurate speech recognition for intuitive and efficient customer interactions. Alternatively, you can integrate your own TTS engine for a more personalised and branded experience

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Contextual Conversation

Powered by cutting-edge Natural Language Processing (NLP) and advanced Large Language Models (LLMs), our AI Voice bot delivers intelligent and human-like interactions. It understands user intent and generating nuanced, context-aware answers.

Understands

Understands Interruptions

With AI technologies like ASR, NLP, and ML, our Voice AI intelligently handles interruptions such as background noise, sudden queries, and abrupt changes in conversation flow. This ensures smooth and coherent interactions while maintaining the accuracy of the conversations.

Hearing is Believing

Lifelike voices powered by AI. Hear them in action.

Healthcare

Banking

Retail

Purpose-Built to Transform Your Customer Engagement

Engage your customers with an AI-powered voicebot capable of handling millions of conversations simultaneously across 100+ languages, with diverse speaking styles and dialects—all in real time, 24/7

Speak The Language of Your Customer

Converse with your customers worldwide in their native languages while maintaining a natural, human-like tone. With support for over 100 languages, you can customise the tone and dialect based on geography to create a tailored experience that delights.

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seamlessTransition

Seamless Transition from AI Voicebot To Human

When a customer requires a human agent, AI Voicebot seamlessly captures the interaction context and transfer the call to the best-suited agent with the right subject matter expertise for a faster resolution. Unlike others that merely transition to voice calls, we elevate the experience to a video call, making the interaction more engaging and personalised.

Human Agent

Remove the Guesswork with Data Insights

Gain valuable insights into customer conversations and behaviour by obtaining detailed information about why your customers are calling and what they are saying.

Analytics

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Increase the Number of Touchpoints with Multi-channel Engagement

Deliver excellent customer engagement across communication channels, directly influencing revenue growth by improving first-call resolution, reducing cart abandonment, and increasing conversion rates.

Let's work together to Perfect
Every Customer Engagement

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AI Voicebot, Delivering Unlimited Opportunities

Beyond smartly answering questions , our Conversational AI voicebot is equipped to handle many other tasks. Here are a few examples:

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Banking Inquiries

Offer services such as balance inquiries, transaction histories, and payment processing. Voice chatbots can also assist with loan applications and provide information about financial products.

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Employee Engagements

Assist with HR functions such as answering employee questions, providing policy information, scheduling interviews, and onboarding new hires.

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Collect Feedback

Empower customers with a conversational approach to providing feedback on your products and services. Voice chatbots can ask questions, record responses, and offer realtime analytics.

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Appointment Scheduling

Allow customers to book appointments, make reservations, and receive confirmations directly through Voice Chat.

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Multilingual Support

Assist in real-time language interpretation during interactions, facilitating communication between speakers of different languages.

More Use Cases

Explore Other Dialogs Cloud Solutions

VoiceAssist

AI Chat Assist

Enhance your customers' self-service experience with a conversational AI bot that understands, empathizes and resolves issues at scale

Explore Chat Assist

HumanAssist

Human Assist

Boost customer engagement with text, voice, and video calling by combining human expertise and AI technology


Explore Human Assist

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