Humanise your customers' self-service experience with AI Chat Assist, an intelligent
conversational AI bot that understands, empathises and resolves issues at scale
Deliver round-the-clock availability to assist customers exactly when it matters - without expanding your team
Automate incoming queries with helpful, human-like conversations that resolve issues without requiring human intervention
Unlock valuable insights into customer behaviour, preferences, and common issues to enhance your CSAT
Provide 24/7 stellar support, convert more leads, and drive your revenue growth with omnichannel conversational AI bot solutions built for any domain
Provide immediate assistance and guide customers to the answers they need. Task Chatbots automate FAQs, capture contact information, schedule meetings, handle event registrations, and perform other routine tasks. By taking these routing tasks off your agents' plate, they can channel their energy into solving more complex tasks.
Powered by Generative AI and natural language processing, it understands intents and processes information to deliver dynamic, human-like conversations that resolve customer inquiries. By automatically extracting data you provide , it ensures only the most relevant and accurate information is delivered, effectively eliminating AI hallucinations.
Provide immediate assistance and guide customers to the answers they need. Task Chatbots automate FAQs, capture contact information, schedule meetings, handle event registrations, and perform other routine tasks. By taking these routing tasks off your agents' plate, they can channel their energy into solving more complex tasks.
Powered by Generative AI and natural language processing, it understands intents and processes information to deliver dynamic, human-like conversations that resolve customer inquiries. By automatically extracting data you provide , it ensures only the most relevant and accurate information is delivered, effectively eliminating AI hallucinations.
Elevate your customer experience and stay ahead of the competition with our Omnichannel Conversational AI chatbot. Designed to consistently wow your customers, it sets new standards for excellence.
Our AI navigates through your knowledge resources to provide customers with the best and most up-to-date answers. Whether it's from your websites, PDFs, or other documents, our technology delivers precise, relevant responses, effortlessly enhancing customer support.
AI Chat Assist is built on top of Machine Learning (ML) and Natural Language Processing (NLP) / Natural Language Understanding (NLU). It intelligently understands and interprets customer intent, providing contextual and personalised responses that effectively resolve queries.
Our AI model is constantly learning and optimising. It consistently improves the customer experience, optimises business processes, and expands its knowledge base, leading to increased automation and higher customer satisfaction over time.
Our self-service omnichannel chatbot is designed to exceed expectations and delight customers with every interaction
Keep the conversation flowing by interacting with customers in their native languages. Break down language barriers and expand your geographical reach with ease.
Make it easy for your customers to find help on their preferred channels. Whether it's WhatsApp, Facebook, Twitter, or in-app, rest assured that you're available 24/7 to provide the support they need.
Measure and analyse the performance of your conversational AI bots in real time with AI-driven analytics. Track containment rates and key KPIs to identify gaps and areas for improvement.
Explore Analytics 
Make it easy and seamless for your customers to switch from a self-service chatbot to a real person when needed. Unlike other providers that offer only transitions to chat or voice, EnableX facilitates quick transitions from any digital channel to both voice and video calling with just a click.
Explore Human Agent
Beyond answering questions smartly, our Omnichannel Conversational AI can handle many other tasks. Here are a few examples:
Recommend products based on customer preferences, previous purchases, and browsing history. The system can also assist with product comparisons, stock availability, checkout processes, and much more.
Screen resumes, schedule interviews, and answer common candidate questions through our self service GenAI bot. It can also assist employees with HR-related queries such as benefits, policies, and leave requests.
Handle customer inquiries, troubleshoot issues, and provide instant support around the clock. Complex queries can be escalated to a human agent for voice and video calling.
Enable users to initiate instant conversations directly from your Facebook or Instagram ads, bypassing the need for website visits and forms processes, and many more tasks.
Sent CSAT surveys after every conversation and forward the responses to a Data Warehouse for analysis. This helps identify areas for improvement. Additionally, it can handle inquiries related to benefits, policies, and leave requests.
Upgrade your phone support with AI-driven, human-like voice engagement that scale.
Explore AI Voice Assist
Boost customer engagement with text, voice, and video calling by combining human expertise and AI technology.
Explore Human Assist
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