Banking on Emotions: Transforming Customers’ Journey Using Emotion AI

Share with

A massive shift towards digitalization has introduced unimaginable changes in the way people conduct banking. Though it has undoubtedly made it incredibly more accessible for customers to access and consume banking services, it has also posed new challenges. The new age banking has reduced the need for in-branch visits resulting in the loss of personal touch, resulting in the loss of business opportunities for banks.  

Using Emotion AI-powered Video can help drive long-term relationships and profitability for banks and financial services providers by enabling them to blend digital experiences while retaining the personal touch. Here’s what you’ll find in this Banking eBook:


  • Understand and explore the opportunities Emotion AI-powered Video presents for financial services providers
  • How to transform end-to-end customers’ journey
  • Possible use cases of Emotion AI in banking