Backed by the proliferation of high-quality videos, robust artificial intelligence and deep neural network, EnableX FaceAI can be seamlessly entrenched in your contact center. The AI-enabled video communications help Customer Service Agent reads customers’ mood, intuits their needs, and responds in contextually and emotionally appropriate ways. Together with decision-making analytics, brands can create personalized and dynamic experiences for individual customers, increasing customer satisfaction and brand loyalty.
Here’s what you’ll find in this Contact Center eBook –
- How Video AI is Setting New Trends
- How EnableX FaceAI API works and benefits
- Possible use cases
Click here for a demo
About The Author
Team EnableX
EnableX is a leading global provider of omnichannel Customer Engagement Cloud solutions, dedicated to empowering businesses to create engaging experiences at every stage of the customer journey. Our platform, built on a robust cloud infrastructure, seamlessly integrates AI, data, and real-time communications—including text, voice, and video—ensuring intelligent, personalised, and seamless interactions across all channels.
Founded in 2017 and headquartered in Singapore, EnableX has quickly established itself as a pivotal force in transforming customer engagement. Guided by our motto, “Perfecting Every Engagement,” we serve large global telecoms and enterprises, continuously expanding our reach and refining our offerings to stay at the forefront of innovation in customer engagement.
