Backed by the proliferation of high-quality videos, robust artificial intelligence and deep neural network, EnableX FaceAI can be seamlessly entrenched in your contact center. The AI-enabled video communications help Customer Service Agent reads customers’ mood, intuits their needs, and responds in contextually and emotionally appropriate ways. Together with decision-making analytics, brands can create personalized and dynamic experiences for individual customers, increasing customer satisfaction and brand loyalty.
Here’s what you’ll find in this Contact Center eBook –
- How Video AI is Setting New Trends
- How EnableX FaceAI API works and benefits
- Possible use cases
Click here for a demo
About The Author
Team EnableX
EnableX is a Singapore based, global, full-stack communications platform and solutions provider that enables developers and businesses deliver a holistic omnichannel experience to their consumers.
Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform.
Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industries including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. Based on its future forward innovations, EnableX.io has forged strong and strategic partnerships with large SI’s and GSI’s across the world.