Elevating customer experience with real-time emotional intelligence

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Backed by the proliferation of high-quality videos, robust artificial intelligence and deep neural network, EnableX FaceAI can be seamlessly entrenched in your contact center. The AI-enabled video communications help Customer Service Agent reads customers’ mood, intuits their needs, and responds in contextually and emotionally appropriate ways. Together with decision-making analytics, brands can create personalized and dynamic experiences for individual customers, increasing customer satisfaction and brand loyalty.

Here’s what you’ll find in this Contact Center eBook –

  • How Video AI is Setting New Trends
  • How EnableX FaceAI API works and benefits
  • Possible use cases


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