Backed by the proliferation of high-quality videos, robust artificial intelligence and deep neural network, EnableX FaceAI can be seamlessly entrenched in your contact centre. The AI-enabled video communications help Customer Service Agent reads customers’ mood, intuits their needs, and responds in contextually and emotionally appropriate ways. Together with decision-making analytics, brands can create personalised and dynamic experiences for individual customers, increasing customer satisfaction and brand loyalty.
Here’s what you’ll find in this Contact Center ebook-
- How Video AI is Setting New Trends
- How EnableX FaceAI API works and benefits
- Possible use cases