Humanise your customers' self-service experience with EnableX AI Chat Agent, an intelligent
Generative AI chatbot that understands, empathises and resolves issues at scale
AI Agent, a Generative AI chatbot, empowers customers to connect with your business on their preferred channels, language, and time, turning every interaction into an opportunity to build relationships and drive results.
Deliver round-the-clock availability to assist customers exactly when it matters - without expanding your team
Automate incoming queries with helpful, human-like conversations that resolve issues without requiring human intervention
Unlock valuable insights into customer behaviour, preferences, and common issues to enhance your CSAT
Provide 24/7 stellar support, convert more leads, and drive your revenue growth with omnichannel AI Agent solutions built for any domain
Provide immediate assistance and guide customers to the answers they need. Rule-based Chatbots automate FAQs, capture contact information, schedule meetings, handle event registrations, and perform other routine tasks. By taking these routing tasks off your agents' plate, they can channel their energy into solving more complex tasks.
Powered by Generative AI and Large Language Model, it understands intents and processes information to deliver dynamic, human-like conversations that resolve customer inquiries. By automatically extracting data you provide, it ensures only the most relevant and accurate information is delivered, effectively eliminating AI hallucinations.
Transform customer interactions and outpace the competition with our omnichannel chatbot powered by LLM and Generative AI. Delivering human-like interactions, it consistently delights customers, sets new standards of excellence, and keeps you ahead of the competition
Our AI navigates through your knowledge resources to provide customers with the best and most up-to-date answers. Whether it's from your web pages, PDFs, intent databases, knowledge base or other documents, our technology delivers precise, relevant responses, effortlessly enhancing customer support.
AI Chat Agent is built on a combination of Natural Language Processing (NLP) and Large Language Model (LLM). It intelligently understands and interprets customer intent and context of each inquiry, mimicking human conversation with remarkable accuracy, ensuring every interaction feels personal, empathetic, and engaging.
Our AI model is constantly learning and optimising. It consistently improves the customer experience, optimises business processes, and expands its knowledge base, leading to increased automation and higher customer satisfaction over time.
Take full control by integrating your custom AI model into our platform. Deliver personalised, domain-specific, and highly effective customer interactions while tailoring responses to match your brand’s unique voice. Effortlessly deploy across multiple channels to ensure exceptional, customised customer experiences that meet your specific business needs.
Our self-service omnichannel Generative AI chatbot is designed to exceed expectations and delight customers with every interaction
Keep the conversation flowing by interacting with customers in their native languages. Break down language barriers and expand your geographical reach with ease.
Make it easy for your customers to find help on their preferred channels. Whether it's WhatsApp, Facebook, Twitter, or in-app, rest assured that you're available 24/7 to provide the support they need.
Measure and analyse the performance of your conversational AI bots in real time with AI-driven analytics. Track containment rates and key KPIs to identify gaps and areas for improvement.
Explore Analytics 
Make it simple and seamless for your customers to switch from a self-service AI Agent bot to a real person whenever needed. Unlike other bot providers that offer transition to live agents via chat, EnableX goes further, enabling instant handover to live voice or video calls with just a click.
Explore Human Agent
Beyond answering questions smartly, our Omnichannel AI Agent can handle many other tasks.
Here are a few examples:
Recommend products based on customer preferences, previous purchases, and browsing history. The system can also assist with product comparisons, stock availability, checkout processes, and much more.
Screen resumes, schedule interviews, and answer common candidate questions through our self service GenAI bot. It can also assist employees with HR-related queries such as benefits, policies, and leave requests.
Handle customer inquiries, troubleshoot issues, and provide instant support around the clock. Complex queries can be escalated to a human agent for voice and video calling.
Enable users to initiate instant conversations directly from your Facebook or Instagram ads, bypassing the need for website visits and forms processes, and many more tasks.
Sent CSAT surveys after every conversation and forward the responses to a Data Warehouse for analysis. This helps identify areas for improvement. Additionally, it can handle inquiries related to benefits, policies, and leave requests.
Upgrade your phone support with AI-driven, human-like voice engagement that scale.
Explore AI Voice Agent
Boost customer engagement with text, voice, and video calling by combining human expertise and AI technology.
Explore Live Agent
Empower your agents to work more efficiently with features like chat summaries, relevant answer suggestions, and more.
Explore AI Agent Assist
September 18, 2024 / Team EnableX
September 18, 2024 / Team EnableX
August 20, 2024 / Team EnableX
EnableX AI Agent is an advanced AI-powered bot designed to autonomously engage with users through natural, conversational interactions. Utilizing cutting-edge technologies like natural language processing (NLP), machine learning, and large language models (LLMs), it understands user inputs, interprets intent, and delivers intelligent, human-like responses.
This omnichannel solution operates seamlessly across various communication platforms, including websites, messaging apps, and voice channels. Businesses use EnableX AI Agent to efficiently handle customer inquiries, provide support, facilitate transactions, and automate tasks—delivering precise, context-aware solutions that enhance user experience and streamline operations.
Not really as it goes far beyond a traditional rule-based chatbot. While traditional chatbots rely on predefined scripts and limited decision trees, EnableX AI Agent leverages advanced technologies like natural language processing (NLP), machine learning, and large language models (LLMs). This enables it to understand complex queries, interpret intent, and deliver intelligent, context-aware responses across multiple channels. It’s not just a chatbot—it’s a dynamic, AI-driven solution designed to provide human-like interactions, automate tasks, and enhance customer experiences seamlessly.
Step into the New Era of Communication: Launching EnableX RCS Read More