Zendesk Integrations

Improve Your Customer Support

with Chatbot-Zendesk Integration

Track and synchronised leads, contacts, and conversations automatically, powered by seamless connections with
Zendesk CRM and EnableX Dialogs Chatbot

Zendesk businessMessaging

Why Zendesk with EnableX AI-Powered Bot?

Capture fresh leads and contact information from chatbot discussions and instantly sync them with Zendesk, allowing sales staff with enriched data for better follow-up.

Streamline operations by automatically logging all chatbot interactions into Zendesk, offering a unified view of customer communication.

Sync entire chatbot interaction details with Zendesk to track key metrics such as response time, resolution rates, and customer satisfaction.

Leverage Zendesk customer data, including purchase history, preferences, and habits, to provide tailored chatbot responses.

Automatically create support tickets and send to Zendesk if chatbot can't resolve a query.

Lead Generation and Enrichmen

Ready to Integrate Zendesk into Chatbot?

We make integration seamless and easy - set it up in minutes with no coding required.

Enhance Efficiency and Satisfaction with EnableX Dialogs

Discover how the integration of EnableX Conversational AI bot with Zendesk can optimise processes and enhance efficiency across various department functions

HR Department

Elevate HR efficiency with 24/7 conversational AI bots—instantly resolving employee queries on policies, benefits, and procedures while reducing workload. Unresolved issues seamlessly escalate into Zendesk tickets, ensuring thorough support.

HRdepartment

Marketing Department

Boost marketing efficiency with Zendesk-integrated chatbots—automatically logging leads, tracking interactions, and syncing data in one centralized platform. Engage visitors, gather insights, and personalise campaigns while ensuring seamless follow-ups through Zendesk for higher conversions.

Marketing Department

Sales Department

Accelerate sales processes with bots that qualify leads, answer inquiries, and guide prospects through the funnel. High-potential leads are handed off to the sales team via Zendesk for targeted follow-ups.

Sales Department

Customer Support Department

Transform customer support with AI-powered bot that handles common queries instantly, while Zendesk integration seamlessly creates tickets for complex issues—all in one centralised platform. Empower live agents to take on advanced tasks and connect via video calls for swift, personalised resolution.

customerSupport

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