RCS Business Messaging

The Future of Text Messaging

with EnableX RCS

Engage your customers with rich, branded, and interactive messaging at scale.

RCS Business

Branded Business messages

Reach out to your customers with a branded sender ID, logo, and personalised messaging delivered straight to their SMS inbox.

Amaze With Rich Media

Create engaging two-way conversations with images, audio, videos, carousels, and interactive action buttons, delivering a customer experience that truly stands out.

Improved Deliverability

RCS messages are delivered over the internet and Wi-Fi, ensuring higher deliverability and lower latency for all your business needs.

Understanding RCS Better

Conversations Beyond The Ordinary with
Rich Communication Messaging

Discover how RCS Business Messaging is a game changer for business-to-consumer communications

  • Enhanced Customer Engagement

    Connect with confidence. Your messages are verified, building trust right from the start.

  • Interactive Messaging

    Bring conversations to life with features that make each message feel like a mini-app.

  • Brand Visibility

    Keep your brand front and center in every communication with custom branding and verified info.

  • Broad Reach

    Reach more customers globally with RCS's extensive network support. No one’s out of your reach.

  • High Conversion Rates

    Turn engaging chats into concrete results with higher conversion rates from richer interactions.

  • Secure Communication

    Keep your chats under wraps with end-to-end encryption, ensuring every message is just between you and your customer.

Benfits for Business

Connect with confidence. Your messages are verified, building trust right from the start.

  • High Open Ratio

    Boost your message visibility; RCS messages consistently achieve a high open ratio.

  • Advanced Analytics

    Get actionable insights with detailed analytics, helping you understand and enhance message impact.

  • Cost-Effective Solutions

    Streamline your communication efforts and reduce costs by consolidating your needs onto one platform.

  • Rich Features

    Enjoy the best of both worlds—the reliability of SMS and the advanced features of modern chat apps.

  • Scalability

    Grow effortlessly. RCS is built to scale with you, supporting both small businesses and large enterprises.

  • Rich Multimedia Experience

    Get messages that pop with high-quality images, videos, and audio, making every interaction more vivid.

  • Interactive Features

    Navigate through conversations easily with quick replies, action buttons, and rich cards. It’s like your messages come with superpowers.

  • Enhanced Security

    Chat with peace of mind knowing that your messages are protected by end-to-end encryption and verified sender details.

Benfits for Business

Get messages that pop with high-quality images, videos, and audio, making every interaction more vivid.

  • Seamless Communication

    Enjoy a smoother chat experience on your apps, without needing to download anything new.

  • Read Receipts

    Stay in the loop with real-time updates that let you know when your messages are read.

  • Typing Indicators

    Stay in the loop with real-time updates that let you know when the other side is typing.

Detailed Feature Comparison

RCS vs. SMS: Which Messaging Service is Right for You?

Compare the unique features of RCS and SMS to identify the service that best aligns with your communication needs.

Feature SMS RCS
Text Limits per Message 160 characters 25,000 characters
Larger File Transfers 600 KB 10 MB
Advanced Messaging Features No extra features Business branding, verification, custom replies, rich information cards, QR codes
Message format Simple Text Rich media such as images, carousels, videos, audio, GIF, etc.
Branding Opportunities Available in select markets; rules vary All messages include a brand logo and verified sender information.
Charges Per Message Per Conversation
Network Requirement Cellular Internet connection
Read Receipt False icon true icon
Location Sharing False icon true icon
Encryption False icon true icon
Delivery Receipt true icon true icon
Tap Into the Full Potential of RCS

Businesses Have Turned To EnableX as the RCS Service Provider of Choice

Explore how EnableX enhances your communications with advanced RCS features, ensuring your messaging strategies are effective, tailored, and cost-efficient.

rcs support
Expertise and Support

Jumping into RCS? You'll want us in your corner. We offer all the guidance you need, from getting started to making it a seamless part of your daily business operations. We're here to make sure RCS clicks with your workflow, so you can keep focusing on what you do best.

rcs Seamless
Seamless Interoperability

Forget about tech compatibility issues. Our system ensures that your RCS messages work smoothly across different platforms and networks. Whether your messages are local or global, they're delivered without a hitch.

rcs analytics
Advanced Analytics

Want to know what works and what doesn't? We've got the insights you need. Our analytics dig deep, helping you tweak and optimize your campaigns to hit those engagement sweet spots every time.

rcs security
Security First

Your security isn't an afterthought; it's our priority. With top-tier encryption and verified sender details, you can rest assured that your messages are secure.

rcs future
Future-Ready Solutions

We're prepared for the upcoming iOS integration, ensuring businesses can reach all their customers seamlessly.

Real-World RCS Use Cases

Smart Solutions for Modern Businesses

How RCS is transforming everyday interactions into opportunities for engagement.

rcs customer
Customer Support

Transform the support experience with RCS. Instead of waiting on endless hold music, your customers get quick, interactive responses. It's like having a support agent in their pocket, ready to help at a moment's notice.

rcs Transactional
Transactional Notifications

Step up your notification game. RCS turns basic alerts like order updates and appointment reminders into rich, interactive messages. Customers get all the details they need with an extra layer of polish that makes your business stand out.

rcs marketing
Marketing Campaigns

Make every promotion an invitation to engage. With RCS, your marketing messages become interactive experiences, allowing customers to explore your offers through rich media and instant actions. It's marketing that feels like part of a conversation, not a broadcast.

rcs surveys
Surveys and Feedback

Gathering feedback shouldn't feel like pulling teeth. RCS makes it seamless by integrating quick, easy-to-answer surveys right into the messaging interface. Customers can share their thoughts in just a few taps without ever leaving the chat.

rcs event
Event Management

Keep your event attendees in the loop with minimal fuss. RCS offers interactive invitations, reminders, and real-time updates, making event communication a breeze and boosting attendee engagement.

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Frequently Asked Questions (FAQs)

What is Rich Communication Service (RCS) Business Messaging?

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Rich Communication Service (RCS) is an advanced messaging protocol that enhances traditional SMS by enabling more interactive and engaging communication. With RCS, businesses can send rich media like images, videos, and audio, along with features such as action buttons, delivery tracking, and read receipts. This allows companies to provide a more dynamic, app-like messaging experience directly within the user's default messaging app, without the need for external apps.

What is the Difference Between RCS and SMS?

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SMS is text-only while RCS offers a rich, interactive messaging experiences such as branded and verified sender IDs, rich media, and interactive content, offering a more personalised and engaging messaging experience.

What Devices Support RCS?

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RCS is available on Android devices, and Apple has announced on Sept 16th 2024 that RCS is supported in iOS18 . The most common way to access RCS messages is through the Google Messages app. To check if your phone supports RCS, open Google Messages, go to the menu in the top right, select Settings, and then choose Chat Features.

Is RCS Secure?

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RCS offers greater security compared to traditional SMS. RCS messages are transmitted over the internet and, in some cases, include end-to-end encryption, providing enhanced protection against interception and unauthorised access.

What Happens If Recipients Don’t Have RCS Enabled on Their Phones?

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RCS messages can only be sent if both the sender and recipient have RCS enabled and are connected to the internet. If there's no internet connection, or if either party doesn't have RCS enabled, the message will automatically be sent as an SMS or MMS.