RecordingArchiving

Record, store, transcribe and share with ease

Recording SDK and API
CPaaS recording

Applications

Agent Monitoring

Record agents’ conversations with clients for quality control and training purposes.

CRM Integration

Transcribe past conversations and integrate with your CRM, avoiding asking information your customers have already provided.

Content Distribution

Record audio, video, annotation and screen-sharing for distribution. E.g. Institutions can record video lectures for students to revise.

GET MORE OUT OF IMPORTANT ONLINE MEETING

CPaaS SDK and API

Real-time Playback

Direct playback without needing to transcode. With EnableX, recorded files will be archived at our highly secure storage server for immediate viewing.
Alternatively, you can encode to the format of your choice (e.g. MP4, Ogg, AVI, WMV) and save them to your specified location for subsequent editing and sharing with your friends, colleagues and business partners.

Individual Track Recording

EnableX captures each audio and video track as an individual file so you have maximum flexibility in post-processing and analysis.
No longer will you need to spend time to identify who said what in a multiparty call, you can now perform sentiment analysis with higher accuracy.

Deep Analytics and Insights

Provide your users with powerful insights such as user content contribution and playback experience, engagement and interactivity, infrastructure usage and many more.

Customisable Layout

Customising the layout of the composed archived videos using CSS is simple. Whether it is a picture-in-picture, horizontal or vertical-presentation layout, you have full liberty to design a layout that you love.

Encrypted Recording

No longer do you need to worry about data security.EnableX’s archived videos are encrypted giving you the highest level of security. This enables customers to meet the most stringent compliance and regulatory requirements.

Multilingual Translation

All recorded video can be transcribed and translated automatically allowing content to be keyword searchable and viewed globally.

Agent Monitoring

Record agents’ conversations with
clients for quality control and training purposes.

Applications

CRM Integration

Transcribe past conversations and integrate with your CRM, avoiding asking information your customers have already provided.

Content Distribution

Record audio, video, annotation and screen-sharing for distribution. E.g. Institutions can record video lectures for students to revise.

GET MORE OUT
OF
IMPORTANT
ONLINE MEETING

CPaaS SDK and API

Real-time Playback

Direct playback without needing to transcode. With EnableX, recorded files will be archived at our highly secure storage server for immediate viewing.

Alternatively, you can encode to the format of your choice (e.g. MP4, Ogg, AVI, WMV) and save them to your specified location for subsequent editing and sharing with your friends, colleagues and business partners.

Individual Track Recording

EnableX captures each audio and video track as an individual file so you have maximum flexibility in post-processing and analysis.

No longer will you need to spend time to identify who said what in a multiparty call, you can now perform sentiment analysis with higher accuracy.

Deep Analytics and Insights

Provide your users with powerful insights such as user content contribution and playback experience, engagement and interactivity, infrastructure usage and many more.

Customisable Layout

Customising the layout of the composed archived videos using CSS is simple. Whether it is a picture-in-picture, horizontal or vertical-presentation layout, you have full liberty to design a layout that you love.

Encrypted Recording

No longer do you need to worry about data security.EnableX’s archived videos are encrypted giving you the highest level of security. This enables customers to meet the most stringent compliance and regulatory requirements.

Multilingual Translation

All recorded video can be transcribed and translated automatically allowing content to be keyword searchable and viewed globally.