ALL FEATURES

Chat

Power-Packed Chat Features Your Users Will Love

All the features you need for a fully functional chat application that is compatible across mobile, web and IoT devices.

Mass Notifications

Send timely notifications, alerts, marketing messages and more to your audience and give them an opportunity to engage by replying or Calling in back

Chat Status

View real-time feedback with Message Read receipts, Typing Indicators, Delivery Time Stamps, Online & Offline Status and more

Push Notification

Notify users of new messages even when the app is running in the background

Media Sharing

Share an unlimited number of audio, video, and image files in real-time over secure channels

Rich Messaging

Chat with clarity using features such as bullet lists, bold and italics fonts, emojis and more

Threaded Conversation

Enjoy the benefits of threaded conversations, full text, and history search

SMS Fallback

Undelivered or unread messages can be re-sent via SMS to increase the rate of successful deliveries

Chat Archiving

Store and retrieve all chat messages safely on our secure cloud network

Full History Search

Look for text, people threads of conversation with advanced search function

Encrypted Chat

Secure all messages, files and other content with end-to-end encryption

Channel based chat

Enjoy one-on-one and group messaging, and open channel chat

Emoji Reaction

Have fun in your conversations by expressing with emojis

File Upload

Upload a file into the compose box and share it within the group

SMS

Features That Enhances the Performance of Your Communications

Out-of-the-box features to get you up and running fast while ensuring unparalleled reliability.

Two-way SMS

Send outbound SMS or enjoy two-way SMS conversations for interactive, chat-like experience

Bulk Broadcasting

Reach all your customers worldwide and at scale

Virtual Number

Send and receive SMS from a phone number, short code or alphanumeric sender ID to more than 100 countries

Numbers and short codes

Message Queueing

Queues and sends each message automatically in accordance with each carrier’s regulations

Long Message Concatenation

Split and reassemble long message according to global carrier network requirements

Sender ID

Send personalised marketing SMSes using your brand or company name as the sender

Intelligent Routing

Explore multiple route parameters intelligently for optimal deliverability​

Delivery Report

Receive delivery notifications of incoming and outgoing messages

Analytics and Insights

Get detailed insights on your SMS performance, usage and cost data over time within EnableX all-in-one portal

Secure Webhooks

Securely receive SMS message, status, and delivery events on your server

Voice

Voice Features That Propels The Performance Of Communications

Enriched features to help you build the exact voice app that you need and the experience your users love.

Inbound/Outbound Calling

Make and receive calls for a one-to-one or a multi-party call

Voice Broadcast

Send bulk messages and alerts with outbound phone calls and optional IVR feedback.

Conference Bridge

Create global audio conferences by bridging any combination of client, SIP, and PSTN calls

SIP Interconnect

Inter-operate between VOIP and telephony systems for SIP-based audio calls

Virtual Numbers

Choose and purchase from a massive inventory of shared or dedicated phone numbers

Virtual Number Capabilities

Dashboards and Analytics

Get detail insights on call performance, usage, devices and more to enhance troubleshooting and provide data-driven decisions

Call Masking

Connect callers and recipients while safeguarding their privacy with our number anonymisation service

Call Forwarding

Redirects calls to other destinations or distribute calls to a group of phone lines

Calling Line Identification

Display a number that your customers can identify with using EnableX virtual numbers

Interactive Voice Response

Collect feedback and respond to customer inquiries or route calls to the right person with multi-level IVR.

Text-to-speech

Convert text to voice on our platform and broadcast to your global audience

DTMF support

EnableX supports Touch Tones Signaling for interaction with telephone systems or IVRs

Recording

Record, store, retrieve and delete voice calls and protect recordings with encryption

Automated Voice Message

Play pre-recorded audio messages at a pre-set timing for announcements, alerts and notifications

Secure Webhooks

Securely receive call events, call status and data on your server

SMS Integration

Never miss connecting with customers again. With voice integrated with SMS, any missed call could automatically trigger a SMS notification for follow-up

PSTN Video Integration 

Allows inbound and outbound PSTN voice calls to join video conference

Voice Bridge

Interconnect incoming or outgoing PSTN call to another PSTN number

Video

Feature-rich Video Calling

Robust platform with all the features you needed to build an engaging video experience.

Multiple Moderators /Host

Host, manage, and control meetings together with your co-host. Host can record, mute, unmute, invite, drop participants and more

Presenter Role

Gain full control for sharing and annotating presentations, whiteboards, documents, and applications in a meeting

Insights and Diagnosis

Gain full visibility and control into the performance of all calls, giving you actionable insights to troubleshoot and rectify issues quickly.

Room Size

Create a 1-to-1 room or a group room that can host up to 100 participants

Video Layout

Customise to your desired video layout - full screen, gallery or more - to match your specific use case

Active Talker

Provide prominence to the last 9 active speakers in a large-scale video call, allowing participants to clearly view who is talking.

Room Streaming

Expand your reach to millions of potential viewers by live streaming to Facebook and YouTube

Recording

Record, store, and retrieve video calls &/or audio calls. Stay compliant and protect those recordings with encryption.

Screen Sharing

Share your screen and collaborate with anyone for online meetings, presentations and more.

Annotations

Enable participants to mark-up, write notes or draw on screen for a more engaging discussion.

Whiteboard

Add text, lines or shapes, or draw on the whiteboard to convey your ideas

SIP and PSTN Interconnection

Allow a participant to join the video session as a voice caller with a SIP endpoint or a PSTN/Mobile phone.

AES 256bit Encryption

Encrypts all conversations. Client-server is routed through a DTLS connection for an extra layer of security

Firewall Traversal

Connect seamlessly across the corporate firewall, NAT or blocked IP.

Audio Fallback

Keep the conversation between participants flowing by automatically switching to audio when it falls below a minimum threshold.

Smart Video Optimisation

Adjust video streams automatically and continuously, offering best video quality possible for each endpoint.

Video Simulcast

Adopt the best video quality possible for each participant, based on their respective network conditions.

IP Whitelisting

Use a selected set of IP whitelisting addresses from EanbleX to limit the exposure of your network to trusted endpoints only

Media Zone

Host media traffic in specific regions to meet specific compliance requirements of those regions.