ALL FEATURES

Video

Feature-rich Video Calling

Robust platform with all the features you needed to build an engaging video experience.

Host Controls

Waiting Lobby

Add waiting room features for added security. Make your participants wait in the lobby till you join the meeting. ​

Moderated Entry

Give host the full control of when a participant will join the meeting. ​

User Stream Pinning

Pin one or more co-host or participants to be on the screen even if they aren’t actively talking.

Floor Access Control

Get complete control over whom you want to grant floor access.

Room Lock

Lock a room to prevent participants from subsequently joining a meeting.

Presenter Role

Gain full control for sharing and annotating presentations, whiteboards, documents, and applications in a meeting.

Co-Hosting

Host, manage, and control meetings together with your co-host. As a host, you can record, mute, unmute, invite, drop participants and more.

Breakout Room

Create and manage Breakout Room for one-to-one or smaller group conversations. ​

Collaboration

Screen Sharing

Share your screen and collaborate with anyone for online meetings, presentations and more.

Annotations

Enable participants to mark-up, write notes or draw on screen for a more engaging discussion.

Canvas Streaming

Support to stream canvas object content from HTML DOM.

User Experience

Active Talker

Provide prominence to the top 12 active speakers in a large-scale video call. This saves bandwidth at individual endpoint.

Audio Fallback

Keep the conversation between participants flowing by automatically switching to audio when it falls below a minimum threshold.

Video Simulcast

Adopt the best video quality possible for each participant, based on their respective network conditions.

Preferred Media Zone

Host media traffic in preferred regions to comply with local regulations.

Security & Compliance

AES 256bit Encryption

Encrypts all conversations. Client-server is routed through a DTLS connection for an extra layer of security.

Firewall Traversal

Connect seamlessly across the corporate firewall, NAT or blocked IP.

IP Whitelisting

Use a selected set of whitelisted IP addresses from EnableX to limit the exposure of your network to trusted endpoints only.

Better Reach

Large Rooms

Create a group room that can host up to 500 participants in video meetings and 1000 participants in webinar.

Live Streaming

Expand your reach to millions of potential viewers by live streaming to any RTMP, CDN providers.

Record & Share

Record, store, retrieve and share video calls &/or audio calls. Stay compliant and protect those recordings with encryption.

Self Service Portal

Dashboards and Analytics

Get detailed insights on call performance, usage, devices and more, to enhance troubleshooting and provide data-driven decisions.

Secure Webhooks

Securely receive call events, call status and data on your server.

Recording Delivery

Opt to deliver session recordings to FTP Location, AW S3, or Azure Blob Storage.

Voice

Voice Features That Propels The Performance Of Communications

Enriched features to help you build the exact voice app that you need and the experience your users love.

Calling Features

Call Masking

Connect callers and recipients while safeguarding their privacy with our number anonymisation service.

Calling Line Identification

Display a number that your customers can identify with using EnableX Virtual numbers.

Text-to-speech

Convert text to voice on our platform and broadcast to your global audience.

DTMF support

EnableX supports Touch Tones Signalling for interaction with telephone systems or IVRs.

Recording

Record, store, retrieve and delete voice calls and protect recordings with encryption.

Interactive Voice Response

Collect feedback and respond to customer inquiries or route calls to the right person with multi-level IVR.

Inbound/Outbound Calling

Make and receive calls for a one-to-one or a multi-party call.

Automated Voice Message

Play pre-recorded audio messages at a pre-set timing for announcements, alerts and notifications.

Voice Broadcast

Send bulk messages and alerts with outbound phone calls and optional IVR feedback.

Self Service Portal

Dashboards and Analytics

Get detailed insights on call performance, usage, devices and more, to enhance troubleshooting and provide data-driven decisions.

Virtual Numbers

Choose and purchase from a massive inventory of shared or dedicated phone numbers.

Secure Webhooks

Securely receive call events, call status and data on your server.

Message Broadcast

Broadcast pre-recorded voice message to designated phone numbers.

Service Integration

PSTN Video Integration

Allows inbound and outbound PSTN voice calls to join video conference.

Voice Bridge

Interconnect incoming or outgoing PSTN call to another PSTN number.

Conference Bridge

Create global audio conferences by bridging any combination of client, SIP, and PSTN calls

SIP Interconnect

Inter-operate between VOIP and telephony systems for SIP-based audio calls.

SMS

Features That Enhances the Performance of Your Communications

Out-of-the-box features to get you up and running fast while ensuring unparalleled reliability.

Self Service Portal

Virtual Number

Send and receive SMS from a long code or short code to more than 100 countries.

Sender ID

Send personalised marketing SMSes using your brand or company name as the sender.

Delivery Report

Receive delivery notifications of incoming and outgoing messages.

Analytics and Insights

Get detailed insights on your SMS performance, usage and cost data over time within our all-in-one portal.

Secure Webhooks

Securely receive SMS message, status, and delivery events on your server.

Service Features

Two-way SMS

Send outbound SMS or enjoy two-way SMS conversations for interactive, chat-like experience.

Bulk Broadcasting

Reach all your customers worldwide and at scale.

Message Queueing

Queues and sends each message automatically in accordance with each carrier’s regulations.

SMS Scheduling

Schedule to send a message at a certain period.

Intelligent Routing

Explore multiple route parameters intelligently for optimal deliverability.

Content Handling

Long Message Splitting

Split and reassemble long message according to global carrier network requirements.

Unicode Support

SMS messages sent and received using characters not supported in GSM-7-character set.

Data Merging

Personalise your text messages by data-merging contact information into SMS Body.

Chat

Power-Packed Chat Features Your Users Will Love

All the features you need for a fully functional chat application that is compatible across mobile, web and IoT devices.

Mass Notifications

Send timely notifications, alerts, marketing messages and more to your audience and give them an opportunity to engage by replying or Calling in back

Chat Status

View real-time feedback with Message Read receipts, Typing Indicators, Delivery Time Stamps, Online & Offline Status and more

Push Notification

Notify users of new messages even when the app is running in the background

Media Sharing

Share an unlimited number of audio, video, and image files in real-time over secure channels

Rich Messaging

Chat with clarity using features such as bullet lists, bold and italics fonts, emojis and more

Threaded Conversation

Enjoy the benefits of threaded conversations, full text, and history search

SMS Fallback

Undelivered or unread messages can be re-sent via SMS to increase the rate of successful deliveries

Chat Archiving

Store and retrieve all chat messages safely on our secure cloud network

Full History Search

Look for text, people threads of conversation with advanced search function

Encrypted Chat

Secure all messages, files and other content with end-to-end encryption

Channel based chat

Enjoy one-on-one and group messaging, and open channel chat

Emoji Reaction

Have fun in your conversations by expressing with emojis

File Upload

Upload a file into the compose box and share it within the group