Table of Contents

Do you provide Premium/Professional Support Services?

Yes, we provide live assistance as a part of premium support service. To avail premium support service contact [email protected].

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How can I raise issues? Do you have Support Ticket System?

If you are facing any issue, you can raise support tickets in the EnableX Portal.

  • Go to EnableX Portal -> Dashboard.
  • Click on the Support tab on the right-hand corner.
  • Create a new ticket by selecting the Help Topic and describing the issue in detail.

The support team would get back to you at the earliest.

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Do you provide 24/7 support?

  • For any support ticket, the resolution or response timeframe is 24 hrs.
  • Premium Live Support with Developer-on-call is provided between 9:00 – 19:00 hrs IST on working days.
  • To avail Premium Live Support contact [email protected].
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Will I get support for integrating my application with EnableX Platform?

Yes, we provide integration support as a part of our premium service. Please get in touch with [email protected] for more details.

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