Table of Contents
Do you provide Premium/Professional Support Services?
Yes, we provide live assistance as a part of premium support service. To avail premium support service contact [email protected].Back to Index
How can I raise issues? Do you have Support Ticket System?
If you are facing any issue, you can raise support tickets in the EnableX Portal.
- Go to EnableX Portal -> Dashboard.
- Click on the Support tab on the right-hand corner.
- Create a new ticket by selecting the Help Topic and describing the issue in detail.
The support team would get back to you at the earliest.Back to Index
Do you provide 24/7 support?
- For any support ticket, the resolution or response timeframe is 24 hrs.
- Premium Live Support with Developer-on-call is provided between 9:00 – 19:00 hrs IST on working days.
- To avail Premium Live Support contact [email protected].
Will I get support for integrating my application with EnableX Platform?
Yes, we provide integration support as a part of our premium service. Please get in touch with [email protected] for more details.Back to Index