Support
Can I get a real/virtual dial in number and set routing to an agent?
Do you provide missed call service? What are the timelines we are looking at?
No, we do not provide missed call service as of now, but it is on our roadmap and will be available soon!
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Do you provide calling service from App to mobile number in India?
Yes, we do provide that service, but IP and PSTN calling is not authorized in India hence call has to be routed for which ISD charges will be applicable. Please note: While IP to PSTN calling is not allowed, you can connect 2 PSTN lines and control their behavior programmatically using our EnableX APIs.
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What countries do you support for Voice Calls?
We allow voice calls to over 200 countries. You may check the countries where we support voice calls in the pricing section of the EnableX web portal. Certain countries are blacklisted by default and may need to have some of your desired countries whitelisted via the user’s dashboard.
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