Sender ID Registration
In Nigeria there is a Do-Not-Disturb registry which customers can sign up to to opt-out of promotional or solicited messages. There are two options for the DND list:
- Fully Blocked (Default): This allows customers to Opt Out totally from receiving third-party SMS.
- Partially Blocked: This option allows customers to filter service categories for third-party SMS they wish to receive.
If you intend to send critical transactional notifications such as financial transactions, payment gateways, OTPs, bank alerts, pension notifications, Doctor’s appointments from health organisations, school alerts etc., then please reach out to us to register your sender ID to bypass DND restrictions. For promotional content, sender ID registration is also needed, but whether the SMS arrives to the handset will depend on the end user’s DND settings.
Bulk SMS
Bulk SMS of over 2.000 messages can be blocked by some operators. Please consult the operator-specific info below.
Operator-Specific Restrictions
| Etisalat | This operator filters numeric Sender ID’s and bulk SMS of over 2000 messages at once |
| Glo Mobile | This operator filters SMS with numbers from other operators in Sender ID or body of the message |
| MTN | This operator filters numeric Sender ID’s and the term MTN if used in Sender ID or body of the message |
| Starcomms | This operator does not support handset delivery reports |
| Visafone | This operator does not support handset delivery reports |