The French laws forbids to send promotional/marketing traffic between 9:00 PM and 8:00 AM, on bank holidays and Sundays. Any messages sent during this period will be queued for delivery. It is also not allowed to send spam, adult content and messages that promote gambling.
If you are sending transactional messages (notifications, OTPs etc) from your account and need to bypass those promotional restrictions, our Support team can arrange a transactional connection for your account.
Virtual Mobile Numbers
Please fill the attached form if you wish to purchase a Virtual Number for France. Once the form is completed, you can connect with our Support Team for next steps.
VMN’s can officially only be used for Person to Person messaging. This implies that marketing content is strictly not allowed to be sent from these numbers. Customers who want to send Marketing SMS should do it with a company name as originator and not with a Number. When sending your SMS with a name, the originator will be overwritten to a short code as per the operator requirements. However, this will give you the best deliverability for marketing traffic.
Daily Messaging Limit
Each number has a daily limit of around 500 SMS per number, per day. It is best to have multiple Numbers if you plan to send more than 500 SMS a day with a Virtual Number. Use multiple Virtual Numbers if you plan to send more than 500 Personal SMS in 24 hours and need to receive responses.