EnableX Pricing

Sign up to get started or try our trial
that comes with 2000 free minutes

No Credit Card needed

EnableX Pricing

Sign up to get started or try our trial
that comes with 2000 free minutes

CPAAS PRICING

No Credit Card needed

Cost Savings

Flexible Pricing

Fully customisable pricing to
meet your needs

Pay-as-you-go

Pay only for what you use and
nothing more

Free 2000 minutes

Free Monthly Minutes

Enjoy free minutes every month
to get you started

PRICING PLANS

PRICING PLANS

STANDARD

Great for new businesses or developers

Starting at

$5

per month

  • Full EnableX API and SDKs Access
  • First 1500 Participant Minutes Free Per Month
  • Usage-based Pricing
  • For Core Features
  • Standard Support

PREMIUM

Great for growing businesses or system integrators

Starting at

$50

per month

  • Full EnableX API & SDKs Access
  • First 15000 Participant Minutes Free Per Month
  • Usage-based Pricing
  • For Core Features
  • Premium Support

ENTERPRISE

Ideal for service providers or Businesses with added security and uptime needs

  • Options to deploy on-premise,private or hybrid cloud
  • White-labelled
  • Priority Support
  • Flexible Billing

Talk To Us

USAGE BASED PRICING

Core Features

Voice, Video & Messaging

Usage-based pricing will only apply upon depletion of free monthly participant minute
TURN Relay is included in all plans with no additional usage charge. For Configurable TURN, please Contact Us

Price Per Participant Minute

  • Standard Package ($)
  • Premium Package ($)
Video Call 0.004 0.0036
Voice Only Call 0.001 0.001

Recording

All calls,by default,will be recorded in indiviudal stream.For composed stream,  transcoding is required

Price Per Recording Minute 

  • Standard Package ($)
  • Premium Package ($)
Individual Stream (Price per participant) 0.01 0.01
Transcoding 0.01 0.01

Recording Example

A 3-party call with a total conference time of 30 mins. Customer would like to record it on HD composite file

3

Total no. of participants
on Video Call

$0.72

Total recording*

$0.60

Total composite recording
(HD) cost**

$1.32

Total Cost

*3 (participants) x 30 (minutes) x $0.008 (cost per minute per participant)
**30 (minutes) x $0.02 (cost per minute)

Other Features

SIP Interconnection

VOIP Call is a SIP interconnection call. Usage is based on the duration of each call to a SIP endpoint

Price Per Particpant Minute

  • Standard Package ($)
  • Premium Package ($)
 VOIP Calls 0.0025 0.00225

Recording Storage

All media stored at EnableX’s server beyond 72 hours will be chargable

Price Per GB

  • Standard Package ($)
  • Premium Package ($)
 Storage 0.05 0.05

SUPPORT

Standard Package

Premium Package

Help Center Email Email & Live Chat
Response Time As Per SLA As Per SLA
Support Ticket Prioritisation No Yes

OUR PLANS

Pricing Currency

Try For Free

STANDARD

Great for new businesses or
developers

Starting at

$5

per month

  • Full EnableX API and SDKs Access
  • First 1500 Participant Minutes Free Per Month

PREMIUM

Great for growing businesses or system integrators

Starting at

$50

per month

  • Full EnableX API & SDKs Access
  • First 15000 Participant Minutes Free Per Month

ENTERPRISE

Ideal for service providers or businesses with added security and uptime needs

  • Options to deploy on-premise, private or hybrid cloud
  • White-labeled
  • Priority Support
  • Flexible Billing

Talk To Us

STANDARD

$5
Great for new businesses or developers
  • Full EnableX API & SDKs Access
  • 5 00 Participant Minutes Free
  • Standard Support

PREMIUM

$100
Great for growing businesses or system integrators
  • Full EnableX API & SDKs Access
  • 25,000 Credit Minutes Per Month
  • Premium Support

ENTERPRISE

Ideal for service providers or businesses with security & uptime needs
  • Options to deploy on-premise,
    private or hybrid cloud
  • White-labelled
  • Priority Support
  • Flexible Billing

USAGE BASED PRICING

Core Features

Voice, Video & Messaging

Usage-based pricing will only apply upon depletion of free monthly participant minutes
TURN Relay is included in all plans with no additional usage charge. For Configurable TURN, please Contact Us

Price Per Participant Minute

  • Standard Package ($)
  • Premium Package ($)
Video Call 0.004 0.0036
Voice Only Call 0.001 0.001

Recording

All calls,by default,will be recorded in indiviudal stream.For composed stream,  transcoding is required

Price Per Recording Minute 

  • Standard Package ($)
  • Premium Package ($)
Individual Stream (Price per participant) 0.01 0.01
Transcoding 0.01 0.01

*3 (participants) x 30 (minutes) x $0.008 (cost per minute per participant)
**30 (minutes) x $0.02 (cost per minute)

Other Features

SIP Interconnection

VOIP Call is a SIP interconnection call. Usage is based on the duration of each call to a SIP endpoint

Price Per Particpant Minute

  • Standard Package ($)
  • Premium Package ($)
 VOIP Calls 0.0025 0.00225

Recording Storage

All media stored at EnableX’s server beyond 72 hours will be chargable

Price Per GB

  • Standard Package ($)
  • Premium Package ($)
 Storage 0.05 0.05

Room Based

Contact Us

Configurable TURN

Contact Us

Professional Service

Contact Us

SUPPORT

Standard Package

Premium Package

Help Center Email Email & Live Chat
Response Time As Per SLA As Per SLA
Support Ticket Prioritisation No Yes

Frequently Asked Questions

Please feel free to chat with us if we have not answered any of your questions.

Yes absolutely! We provide 2000 minutes of credit for the first 30 days of sign up. The trial is active until your free credits are spent or the trial period of 30 days has expired, whichever comes first.

This should be sufficient for you to create & test your own Embedded Real-time Communications applications. At any point during the trial, you can enrol for a plan that matches your usage & service needs.

Participant minute is calculated as the time spent by each participant in the call. For e.g. A 30 minutes call with 5 participants, the total participant minutes are calculated as below.

Total Participant Minutes = 5(Number of participants)*30(Duration of Call) = 150 minutes.

Please note that the system takes the participant start time as the time when they get connected to a call & disconnect time as the time when they log out or get disconnected from a call. If a participant is gets dropped midway in the call & then re-joins again, the system will make two entries in the conference log.

We support credit/debit cards and electronic mode of payment transfers.
The sign up minutes are valid for a period of 30 days. Post which you must enrol for a plan that best suits your needs. Each plan has a quota free minutes attached to it.
Yes, you can generate multiple API keys, one plan can be applied to multiple applications. So in essence the plan entitlements like free minutes etc. will be used across applications.
Yes, you can have multiple plan subscriptions however one Application key can be attached to only one subscription.
Yes White Label option is only available in Enterprise plans. However, if you are a growing enterprise with high call volume that necessitates White Label portal, please Contact US
Yes, from the EnableX portal, you can change your plans anytime. Any change in plan will take effect from next billing cycle.
For the bill cycle you have two options:
Rolling basis:
The first billing cycle starts on the day of subscription. For e.g.: If you start your subscription on 10th August, your Bill Cycle will be 10th August to 9th September
Monthly cycle:
Every billing period is on the first day to the last day of each month. We will prorate the plan fees based on the number of days on the plan in the current billing cycle. For e.g.: If you start your subscription on 10th August your Bill Cycle will be pro-rated as 10th August to 31st August. The second bill cycle will be for full month i.e. 1st September to 30th September
When the Real Time Communications sessions are recorded on EnableX platform, by default the individual stream files are available for download.

For e.g.: A call with 5 participants that goes on for 30 minutes, the system will generate 5 separate video files each of 30 minutes duration. Say if one of the participant got disconnected after 10 minutes into the call and then later re-joins, the system will create 2 separate video files for the participant. One for the first 10 minutes and then the next one for the remaining duration of the call.

The composited file is a single downloadable video file generated from the individual stream files. The composite recording files are available for download at a separate charge & are billed on per minute basis.

The recording minutes are charged on per participant minute for the duration of the call. The charge includes download of individual recording stream file.

For e.g.: 30 minutes call with 5 participants, the total billable recording minutes will be:
Billable Recording Minutes = 30(Duration of Call)*5(Number of Participants)= 150.

The individual stream recorded files will be available for download up to 72 hours from creation at no extra cost.
If the user choses to download composite video file, the same will be charged at the total duration of the call. In the above example, the user will be charged at 30 minutes for composite video file. Please note that the composite video file charges will be over & above the recording charge.

Yes you can. For retaining your recordings beyond 72 hours, please  Contact US.
Both the individual streams and the composite recording files will be available for download at the same time.
With configurable TURN, the customers can opt in for their own TURN server and the real time traffic can be routed via customer chosen TURN server. For customers who needs to isolate IP addresses, EnableX configuration TURN allows developers the flexibility and control to use their own TURN servers for media traffic. Please note that this is charged separately over the standard plan.

LAYOUT

SAMPLE COLOR

Please read our documentation file to know how to change colors as you want

BACKGROUND COLOR

BACKGROUND TEXTURE