{"id":1414,"date":"2021-01-21T12:20:58","date_gmt":"2021-01-21T06:50:58","guid":{"rendered":"https:\/\/www.enablex.io\/insights\/?p=1414"},"modified":"2025-08-05T12:53:46","modified_gmt":"2025-08-05T07:23:46","slug":"ascra-provides-unsurpassed-communication-experiences-with-enablex-video-api","status":"publish","type":"post","link":"https:\/\/www.enablex.io\/insights\/ascra-provides-unsurpassed-communication-experiences-with-enablex-video-api\/","title":{"rendered":"ASCRA provides unsurpassed communication experiences with EnableX Video API"},"content":{"rendered":"
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\"Ascra_logo\"<\/p>\n

Ascra Technologies is a technology and marketing company. It offers web and mobile application development, website and user interface design, IT consulting, search engine optimization (SEO) services, and more.\u00a0<\/em>Founded in 2009 and headquartered in Mumbai, India, the firm focuses<\/em>\u00a0<\/em>on building simple and intuitive applications for the web to build modern system<\/em>\u00a0<\/em>and<\/em>\u00a0<\/em>deliver<\/em>\u00a0<\/em>powerful<\/em>\u00a0<\/em>solutions.<\/em><\/p>\n<\/div>\n

Background<\/strong><\/h3>\n

The digital age has brought a radical shift for both consumers and businesses. While consumers have moved dramatically towards online channels, businesses have started making efforts to accelerate their digital transformation. And this is where ASCRA Technology comes in – to provide innovative online solutions to organisations, helping them drive personalised engagement and optimise their customer experience.<\/p>\n

Challenge<\/strong><\/h3>\n

In order to embrace digital transformation, businesses face the challenge to find an economical, efficient communication solution that caters to their needs.\u00a0They need a partner who can help them seamlessly integrate\u00a0high-quality\u00a0communications\u00a0channels within their customer-centric applications for an in-app experience.<\/p>\n

Solution<\/strong><\/h3>\n

EnableX Communications Platform-as-a-Service (CPaaS). Built on top of WebRTC, EnableX\u2019s suite of easy-to-implement Communication APIs empower ASCRA to rapidly add Video Calls within their enterprise SaaS solutions, enhancing customer experience.<\/p>\n

Results<\/strong><\/h3>\n

For businesses to grow and globalise, establishing and maintaining a frictionless, quality communication with customers is important. This is where Live Video comes into play, especially now when the world is no more reliant on in-person, face-to-face interaction.<\/p>\n

By combining EnableX\u2019s real-time video with their resourceful app solutions, ASCRA propelled clients to breakout performance and bridge the communication gap. Here are some cost-effective solutions that ASCRA has built for their customers using EnableX APIs:<\/p>\n