1.0Insights about video API, SMS API; WhatsApp for Business APIhttps://www.enablex.io/insightsAlison Chasehttps://www.enablex.io/insights/author/alison-chase/rich600338<blockquote class="wp-embedded-content" data-secret="sj86iF1GsN"><a href="https://www.enablex.io/insights/cpaas-for-better-customer-experience/">CPaaS for better Customer Experience</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.enablex.io/insights/cpaas-for-better-customer-experience/embed/#?secret=sj86iF1GsN" width="600" height="338" title="“CPaaS for better Customer Experience” — Insights about video API, SMS API; WhatsApp for Business API" data-secret="sj86iF1GsN" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /*! This file is auto-generated */ !function(c,d){"use strict";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(/[^a-zA-Z0-9]/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),n=d.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),o=new RegExp("^https?:$","i"),l=0;l<n.length;l++)n[l].style.display="none";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute("style"),"height"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if("link"===t.message)if(s=d.createElement("a"),a=d.createElement("a"),s.href=r.getAttribute("src"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener("message",c.wp.receiveEmbedMessage,!1),d.addEventListener("DOMContentLoaded",t,!1),c.addEventListener("load",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf("MSIE 10"),a=!!navigator.userAgent.match(/Trident.*rv:11\./),i=d.querySelectorAll("iframe.wp-embedded-content"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute("data-secret")))r=Math.random().toString(36).substr(2,10),t.src+="#?secret="+r,t.setAttribute("data-secret",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute("security"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:"ready",secret:r},"*")}}}}(window,document); </script> https://www.enablex.io/insights/wp-content/uploads/2020/02/CPaaS-for-better-customer-experience-1.png1201423In order to stay competitive in today’s increasingly digital world, many companies are digitalising their business processes to engage their customers on their preferred communication channels. But this poses challenges on multiple fronts. First, in the face of headline-grabbing data breaches around the world, these customers are also increasingly concerned about their data privacy. Second, ...