Why Video Chat Is Revolutionising Customer Engagement? – Infographic
Team EnableX
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Businesses are always looking for innovative ways to deliver the best customer experience. Video chat is one technology that can rapidly bring your business to the next level
According to Forrester’s report, more than 30% of your customers expect live chat on your website, as it is the simplest way to get personal services and faster resolutions. This can be easily achieved with businesses Integrating video chat into their existing business website or app with CPaaS.
Find out why video chat is revolutionising customer service. The infographic shows how it is replacing other communication channels like email, phone call, social media and more, to give customers and business owners the key benefits.
EnableX is a Singapore based, global, full-stack communications platform and solutions provider that enables developers and businesses deliver a holistic omnichannel experience to their consumers.
Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform.
Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industries including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. Based on its future forward innovations, EnableX.io has forged strong and strategic partnerships with large SI’s and GSI’s across the world.
