Businesses are always looking for innovative ways to deliver the best customer experience. Video chat is one technology that can rapidly bring your business to the next level
According to Forrester’s report, more than 30% of your customers expect live chat on your website, as it is the simplest way to get personal services and faster resolutions. This can be easily achieved with businesses Integrating video chat into their existing business website or app with CPaaS.
Find out why video chat is revolutionising customer service. The infographic shows how it is replacing other communication channels like email, phone call, social media and more, to give customers and business owners the key benefits.